consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Broadband and other Internet issues


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 13th August 2007, 14:57   #1 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 


I am in: Please consider making a donation if we have helped you. Thanks
Posts: 8,146
BankFodder has disabled reputation
Default National Broadband Speedfinder project - beta

Which? recently did a survey of about 300 Broadband customers and found that actual speeds were not as advertised.

We thought that we try and produce a map of speed based on post codes and providers so that people could actually find out what they were likely t get before making their choice and putting their money down.

Here is the beta. It needs testing and lots of comments please.



SpeedFinder
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st September 2007, 00:20   #2 (permalink)
MrShed
Platinum Account Customer
 
MrShed's Avatar
Default Re: National Broadband Speedfinder project - beta

So depressing - I am the ONLY person whos done the test with a 512kb connection!!!
MrShed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th October 2007, 15:18   #3 (permalink)
reduk054
Platinum Account Customer
 
reduk054's Avatar
Default Re: National Broadband Speedfinder project - beta

I have conducted the test at lunchtime today with a 538kb, and for my speed - 4.26 which is better than advertised. average in my area was higher than my results, although i am going through cable and not phone line
Red
reduk054 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 18th November 2007, 23:48   #4 (permalink)
Bobbles
Basic Account Customer
Default Re: National Broadband Speedfinder project - beta

Hi, I'm with Virgin media and pay for 2 mb broadband, but the test says the speed I'm getting is 33.55 kb and 0.26 Mbit per second. I don't mean to appear thick but I don't actually understand what that means. I get the impression that it's super slow though. Can someone explain the numbers please?
Thank you.
Bobbles is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st November 2007, 19:33   #5 (permalink)
Mr lex
Site Team
 
Mr lex's Avatar
 


I am in: The South West
Posts: 2,243
Mr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex AuthoritativeMr lex Authoritative
Default Re: National Broadband Speedfinder project - beta

Hi Folks,

I'm with Tiscali on their 8 meg Broadband and Anytime Telephone deal.

I am getting 6.5-8.8 megs. Very good I reckon.

Lex.
Mr lex is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 23rd January 2008, 12:05   #6 (permalink)
Steve Nash
Basic Account Customer
 


I am in: London, Canary Wharf
Posts: 2
Steve Nash Novitiate
Default Re: National Broadband Speedfinder project - beta

Hello

Do you know anyone who is experiencing trouble qualifying or getting Broadband in their community ?
Steve Nash is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th March 2008, 18:51   #7 (permalink)
sueinblack
Basic Account Customer
Default Re: National Broadband Speedfinder project - beta

im with aol and signed up for 'up to 8meg, looking at the chart im getting 2.97 if im looking at it correctly.....thats way below 8 meg .....what a rip!!!!
sueinblack is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th April 2008, 10:12   #8 (permalink)
Chromatix
Basic Account Customer
 


I am in: Helsinki, Finland
Posts: 48
Chromatix Novitiate
Default Re: National Broadband Speedfinder project - beta

The test results don't look accurate to me. I see on the aggregate results page that most people seem to be getting far more than the advertised rate, and indeed often faster than the technology should be able to provide. This might be due to caching in the browser.
Chromatix is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th June 2008, 21:27   #9 (permalink)
jokerdisco
Basic Account Customer
 


I am in: Berwick Upon Tweed
Posts: 23
jokerdisco Novitiate
Default Re: National Broadband Speedfinder project - beta

I have just switched from Toucan't to AOL. All the loverly paperwork says "up to 8 meg".. i get >>>

Test Number Speed (KBytes/sec) Speed (Mbit/sec)
1 130.25 1.02
2 110.5 0.86
3 113.25 0.88
4 119.5 0.93
5 114.75 0.9
6 113.25 0.88
7 114.875 0.9
8 103.875 0.81
9 128.375 1
10 114.75 0.9
Higest 130.25 1.02
Average 116.3375 0.91

In my mind thats a pile of the long lost white dog poo

Last edited by jokerdisco; 9th June 2008 at 21:29. Reason: .
jokerdisco is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th August 2008, 00:30   #10 (permalink)
legalpickle
Platinum Account Customer
Lightbulb Re: National Broadband Speedfinder project - beta

I have successfully sued Tiscali, BE [O2] & UK Online for not providing the speeds promised. My basis was that as they provide - or other providers do but it is easy to get on the market - up to 2mbps products, it would be reasonable to expect that the service provided would be between 2mbps and 8mbps. As it never hit 2mbps in the space of a month - and they'd have to prove that at your computer the download speed was above that, which would be virtually impossible - I was entitled to the difference in value between the service provided and the value of the service I had paid for.

I therefore claimed the difference plus interest from the date of paying them. I am hitting Demon [Thus PLC] with my claim being filed and issued tomorrow. As they don't have a 2mbps service that was comparable [i.e. home], I found the another one on the net and charged them the difference between the cost of that one and the theirs.

Also, as their "service" had dropouts at frequent times and their indian customer "service" refused or couldn't help me, I used mobile internet as I couldn't stop using it for essential business needs, so I've charged them for those costs too.

Some useful tips for others maybe.
legalpickle is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th December 2008, 05:27   #11 (permalink)
Ihatedca's
Basic Account Customer
Default Re: National Broadband Speedfinder project - beta

Well broadband speeds vary depending on line length and quaility and many other factors and all most all providers say up to which means they are leagally covered because they are not guaranteeing anything so there for they have provided the up to as they said.
Ihatedca's is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
National Broadband Speedfinder project - beta BankFodder Broadband and other Internet issues 6 21st November 2007 19:36
Eden Project Crusher Do - 16/06/07 The cobbett slayer CAG Meets 904 8th November 2007 12:33
National Broadband Speedfinder project - beta BankFodder General 42 21st September 2007 12:21




The new Consumer Directory
search the web, shop online, looking for gift ideas?

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.