Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. The Consumer Survival Handbook - Available from Amazon

    by BankFodder on 4th August 2016 at 08:52 (A say in the life of ....)
    With the help of two members of the Site Team we have put together a handbook which we hope will be of use to anybody using this forum – especially newcomers.

    Even people who don't use this forum may well find that it contains useful practical information on how to be a savvy consumer.

    It is available in Kindle format only and you can find it here at Amazon https://www.amazon.co.uk/Consumer-Su...vival+handbook ...
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  2. Fwench mobile phone service is far far worse than in the UK!!!

    by BankFodder on 6th May 2014 at 07:31 (A say in the life of ....)
    You couldn't imagine that it is true , could you - but it is.
    Believe me - almost every kind of company is more difficult or more unpleasant or more stupid to deal with than British ones.

    For various reasons I have a Fwench mobile phone contract. (and a UK one!)

    There is very little competition in France. They don't like it.

    For a while I had one with orangeicon. For the first 6 months they never delivered my telephone on my 12 month contract. It took ...
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    Caggers' Blogs , ‎ Off-topic blogs
  3. Apex

    by delta1956 on 27th October 2013 at 14:55 (DebtFreeDirect in Administration)
    Hello I was notified by Apex they have taken a debt over from equifax as they are no longer in business. I sent Apex SARicon £10.00 cheque sent. I also asked for proof of CCA. They just returned minimal amount of info but no CCA. My last payment I made to equifax was in August. And I did also make one to Apex on line ...apex wouldn't supply account number for me to set up standing order. So that's why I decided on SAR and CCA. They did state in earlier letter I had to get my CCA from original credit ...
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  4. Debt Threats - a quick self help guide

    by Undercover-Elsa on 22nd November 2010 at 17:18
    Ok so you’ve Googled “debt help” and found your way here. Welcome to CAG!

    Most people come to C.A.G. for help because they are being bullied and threatened by Banks or debt collectorsicon and feel they have nowhere to turn. They come wandering onto CAG like lost souls, after sleepless nights, feeling frightened, worried and sometimes in despair.

    The sad fact is that these companies rely on the average person’s lack of knowledge of their legal rights to bend the law and frighten ...

    Updated 19th December 2014 at 16:10 by citizenB

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    Caggers' Blogs , ‎ Dealing with money

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