Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Would you like to clean up your credit file? Check it out | | | | | | | Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage. | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
30th October 2008, 11:37
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#44 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons Absolutely, yes , get the tape. If after going to court you manage to get a solicitor, it will save time. As far as I'm aware, a transcript has to be an accurate representation of what is recorded. Any innaccuracies wouldn't look too good for the council.
Keep us informed.
fox |
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30th October 2008, 12:07
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#46 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons Quote:
Originally Posted by surprise Conflicting advice here, my daughter said to leave it to the ombudsman to do. This is a difficult one really, as (a) you don't want the council to get wind of what's going on (b) on the other hand it is a nice piece of ammunition to have. Also,they may be full of excuses why it may not be available now. | I was thinking of listening to the tape and comparing it to the transcript. IF there are inaccuracies then a note could be made for the court case. If possible make another copy to send to the ombudsman although they may need the original. If the tape is not available then the court won't look too kindly on that as it's fundamental to BB's defence.
fox
P.S I'm going to tickle your scales as i think the work you've done is great. |
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30th October 2008, 12:19
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#48 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons Surprise.
There is logic in what you are saying.
The court case should be adjourned anyway and then BB may be able to get a brief so in that respect there is no rush to get the tape. I do find it unlikely that the council would lose the tape as it would form part of the prosecution. I was more worried that if there were inaccuracies in the transcript and the witness has signed it as being true then the council will get into lots of trouble and maybe the case thrown out (or is the witness signing that it was the interviewers signature only) ARRGHH! brain ache lol  
fox
__________________  Please note: any advice i give is based on personal experiences. Your circumstances may be different. Silverfox 1-Lowells 0 |
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30th October 2008, 19:07
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#49 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons I was having some random thoughts earlier and i remembered a previous complaint i had with my council. They wouldn't listen to me until i wrote letters of complaint to my MP, MEP and the ombudsman. As soon as my council got a letter from my MP, they settled. Another avenue to follow maybe???
fox |
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30th October 2008, 21:17
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#51 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons *Quote* so I think its to declare it is accurate,
Well we already know it's not accurate 
Is the court case any time soon (don't put the exact date-councils snoop)
A bit about the ombudsman.
When your complaint reaches them it's allocated to an investigator who will do the day to day running of the complaint. Once the investigator has all the information he/she will make a recommendation to the council. The council very rarely refuse but if they do then the investigator takes the case to the chief ombudsman who has the authority to force the council to implement the recommendations but as i said that's a rarity.
as they say forewarned is two legged 
fox |
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30th October 2008, 22:46
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#53 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons There's not much more to do for now. all you can do is try and put this to the back of your mind for a few days and deal with each new issue as it happens.
I may not be much help to you but I'll be keeping an eye on the forum and checking in on you.
Take care
fox     |
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31st October 2008, 09:59
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#55 (permalink)
| | Basic Account Customer | Re: Housing benefit admin penalty & summons ok, on the original letter informing me of the overpayment and how collecting back it says under further information.
'please note that repayments of overpaid benefit will be accepted 'without prejudice' to any further action the council may take if it is alleged that an offence has been committed.'
From what I can see this is the only time they have put this, it is near bottom.
Last edited by bubblzbee; 31st October 2008 at 10:19.
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31st October 2008, 10:21
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#56 (permalink)
| | Platinum Account Customer
I am in: continent
Posts: 801
| Re: Housing benefit admin penalty & summons Morning BB
If i can remember rightly, Letters headed with "without prejudice" can't be used as evidence but with it being within the text of the letter then that doesn't count.
fox |
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31st October 2008, 10:34
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#57 (permalink)
| | Basic Account Customer | Re: Housing benefit admin penalty & summons Morning. Thanks it doesn't count then. It is the only time they have put it, but its within text. |
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