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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | | Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage. | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
4th October 2008, 12:26
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#1 (permalink)
| | Basic Account Customer |  Tax Credits and DLA
Hi Everone
I am new on here so please be careful with me  I am in need of someones help regarding tex credits and DLA. I applied for DLA for my eldest daughter in January, in a nutshell we were turned down and I had to appeal which again was turned down. After a long wait we went to an independent tribunal in August and my daughter finally got middle rate care allowance which was backdated to January. The problem I am having is with the tax credits back pay. They have backdated higher rate tax credits for 93 days which they did over the phone and they have referred it to get it backdated to January. I have phoned about 20 times since August and keep being told the same thing. Nothing has come back it is still being processed. How long does this normally take? I am getting increasingly frustrated and have just written a letter to them, probably wont do any good though can someone pleasssssse help  | 
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5th October 2008, 07:24
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#2 (permalink)
| | Platinum Account Customer |  Re: Tax Credits and DLA
You will need to make a formal complaint to the complaints department in writing. Once a tax credit award has been finalised as your 07/08 will have been then only the complaints department can reopen it (so they told me). If you look at my thread - seeking email address for senior tax credit people in this part of the forum you will find the address and phone numbre you need to contact.
In my experience it took a few weeks after the complaints department got involved, helped along by my MP. I suspect it was the MPs involvement that got it dealt with quickly - I contacted him by email and he wrote on my behalf.
__________________
Poppynurse
If my comments have been helpful please click my scales!!!!
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5th October 2008, 15:29
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#3 (permalink)
| | Platinum Account Customer
I am in: West Midlands
Posts: 1,436
| Re: Tax Credits and DLA
As i have posted in other threads, contact your MP, who can at least try and help ( as poppynurse advises ).
Contact the relevant dep't regularly so you can keep up to date with where they are with your claim. | |
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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