DLA Appeal - DWP Submission is unreadable

[fluffy101]

Hello everyone,
I'm a newbie and I'm hoping someone here can give me some advice.

I claimed DLA back in January and was refused, so I have started the appeal process. A very thick envelope came through my letterbox today containing the Tribunals Service Enquiry Form and the DWP's Appeal Submission.

The report written by the EMP is illegible. I know doctors are known for bad handwriting, but this is appalling! It's not helped by being badly photocopied, and I can only make out about 1 word out of 3. I'm supposed to read this and make notes about which points I disagree with, but how can I, if I can't read what it says?

Also included with the Submission is a copy of my original claim form and several typed pages that I included with it. There are also more typed pages that I sent to them as additonal evidence when they were reconsidering the claim.

All of these typed pages have photocopied very badly. The top half is only just readable, the bottom half is just a blur. As I understand it, this Submission is what has been sent to the Tribunals Service, so they also will not be able to read my typed pages. Should I send my own copies to the Tribunals Service when I return the Enquiry Form?

Is there any requirement that what the DWP has sent to me should be legible/readable/understandable? Can I insist that they send me a typed/printed copy of the EMP report?

Any help or advice greatly appreciated.

Fluffy

[surprise]

As this is such an important issue and DLA is notoriously refused on first application, I would certainly write back to them and ask them on how your are supposed to comment on the documents they have sent you which are illegible. Ask them to re-send them ensuring that you are able to read them in order that a fair assessment can be made by all parties.

good luck.

[ErikaPNP]

It should be typed, not handwritten. Handwritten statements are unprofessional on their part. If something they send you is illegible, write a letter and tell them the writing is illegible to you, respectfully request a type written copy in order to respond appropriately.

[emmaf01]

Are you getting any help with your appeal, fluffy101?

If not, get in touch with your local council welfare rights officer. They can assist you, including going to the tribunal with you, and are exceptionally good.