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> Benefits, Tax Credits and Minimum Wage

Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 11th July 2008, 12:38   #1 (permalink)
basmic
Basic Account Customer
 


I am in: England
Posts: 94
basmic Novitiate
Thumbs down Working Tax Credit overpayment

Basically I was working last year for just over 2.5 months, and I was in receipt of WTC during that time.

When I finished work, WTC never had enough notice to stop the following week's WTC payment going to my bank account. So that was taken out of four week run-on, and I got the WTC run-on cheque minus the £46 overpayment - which I was fine with, because I knew what had happened.

From then on I thought everything was rosey, until I got a letter last week, asking me to confirm some details - which I did.

Now today, I am told I owe them just over £46. I am not currently working, and this is a severe dent in my pocket right now.

I phoned WTC up (thanks SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers) and I explained myself to the kind chap. At first he couldn't see my run-on had been paid, which made me think that's why they think I owe them this money. But then he found it, and pretty much said "say what you've said on this dispute form, and in all honesty I think you'll get it written off".

Obviously I can't take him at his word, because he never promised. But I think he's seen they've not realised the overpayment was taken out of my four week run on.

Anybody got any tips on how to get this sorted out?
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Old 11th July 2008, 12:55   #2 (permalink)
reallymadwoman
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I am in: South west
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Default Re: Working Tax Credit overpayment

Do as the chap suggested and put it all on a dispute form. If you can, send copies of notices/bank statements showing the payments made.

If you need help filling in the form, you could try Citizen's Advice, but they're actually pretty straightforward. Make sure you do it straight away though, as there are time limits to dispute an overpayment.
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Old 14th July 2008, 18:05   #3 (permalink)
therafalution
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Default Re: Working Tax Credit overpayment

If they have deducted the £46 overpayment then it is possible it hasn't shown up as cleared on their system. I would ring back and check to see if it has cleared. I if it was taken out of your wtc 4 week run on then there shouldn't be anything to dispute.
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