Housing have issued Notice of Seeking Possession...Serious Benefits Problems Any Advice Will be APRECIATED

[sweetnsexyenglish]

Finally completed emailing letter and scanning and emailing every document relevant to the ombudsman. ((PHEW:o)) AT LEAST ITS ONE LESS THING FOR MONDAY MORNING, HAVE A GOOD WEEKEND FOLKS

[stonedecroze]

you have a good one too SSE

[sweetnsexyenglish]

Update: I received a call from the Ombudsman service and after a lengthy conversation the outcome is that the complaint has to go through the council complaints procedure before they can act on it. So they have emailed it through to complaints I was advised they had 12 weeks in which to look into my complaint however she was backdating the complaint to the 4th June so they only have the remaining time to look at it. I was advised to contact housing and request all action be held pending investigation, she said she was not sure this would work but sometimes it does. And as the Ombudsman could not investigate DWP she gave me a number to contact to get that dealt with. They are keeping my case on file, so should it not be resolved within the time scale by the council's complaints team then she would contact me however she said either way she would contact me at the end of the remaining period the council had to in which to try and resolve it.

So I am about to make my next call

[surprise]

You will find they will be jumping through hoops now that the email has come from the Ombudsman.

[gni03349]

I don't think they have much choice but to put your case on hold now... considering the saga so far, and the fact that the Ombudsman is involved now. Light at the end of the tunnel at last.. maybe (unless its nighttime at the other end lol).

Take care... keep at it.

Regards etc.

[sweetnsexyenglish]

Originally Posted by gni03349

I don't think they have much choice but to put your case on hold now... considering the saga so far, and the fact that the Ombudsman is involved now. Light at the end of the tunnel at last.. maybe (unless its nighttime at the other end lol).

Take care... keep at it.

Regards etc.

I can only hope just about to call them now after chasing tom dick and harry

[gni03349]

There's you with all these problems, and yer off chasing guys!!

[sweetnsexyenglish]

They were unable to get hold of my housing officer:o so typical ay lol so I guess I have to wait for him to call me lol, I wish there were five of me I am so over stretched I have my lil one here driving me crazy poor thing she is two and keeps telling me she is bored:o I am supposed to be home schooling my son alongside all my other stresses and have the educational people coming here today for an appointment and I have been up making calls regarding one matter and another. No joke I feel like I am about to burst a blood vessel with the constant migraines and have had earache for 3 days now also...God knows how I try to laugh and remain smiling while popping the co codamol

but yesterday's post from gni did make me laugh so I am grateful through all this I have not lost my sense of humour

[sweetnsexyenglish]

Just got back and had this response:

I acknowledge receipt of your email to Ken Purchase, MP which was forwarded to Mark Henderson at xxxxxxxxxx Homes today. I can inform you that your enquiry has been passed to Nigel Homer, Area Manager to investigate who will respond to Ken Purchase direct with a copy to you by no later than 1st July 2008.
Ruth Hickman | PA & Support Services Manager

So what you think the verdict will be?:o ps....and the Housing Officer has not called, which does not suprise me, now you have an idea what I am up against!

[sweetnsexyenglish]

Another day passed and still no phone call received from my housing officer or any of the benefits investigators poor DWP investigator is going to get back to work and find her behind being investigated that will teach her!!

Also received letter from MP where he writes:

I have carefully read your email of 14th June and can appreciate that your chronic financial circumstances are clearly a source of intense anxiety for you.

My urgent advice to you is to make an early appointment with the Citizens' Advice Bureau in order to arrange debt counselling and possible representation, if necessary. In the meantime I will speak to Wolverhampton Homes to see if they will hold on pursuing the Notice Seeking Possession until they have received representations from the CAB.

[sweetnsexyenglish]

Update: The housing officer finally called me back though he seems to be a bit on the defensive poor guy, I am having to reassure him my complaint does highlight that due to various factors other departments are held up. And on that note I sent DWP my formal complaint also.

I'm just not in the mood though, I have things I want to do and my migraine attacks are getting worse I wanna cry, called the doc they have no surgery on a Thursday afternoon so I have to wait and call tomorrow for an emergency appointment I know what the doctor will say, which is that I need to stay away from caffeine but the problem is I have tried to stop and 1 day without coffee makes the migraines worse now I am literally feeling physically sick so I guess today is another day I wont get much achieved until the pain subsides

does anyone have any ideas for remedies?

[gni03349]

Not much help, but the only thing I can say is that you shouldn't let them get away with any of this. Of course they will try and blame other people or something, so that they appear blameless, but the point is.. it's affecting your health, and something needs to be done. I just hope the Ombudsman rules in your favour... it will only mean a few slapped wrists, but they will come grovelling apologies to you after... and if they don't, you should demand one. Name and shame them in the local paper even!!

With the DWP, you should push them to admit they made an error... then you should demand financial compensation. It's not obligatory, but push for it anyway.

The problem with bureaucracy is that.. nobody is to blame.. they all get off, and you are left to pick up the pieces...

[sweetnsexyenglish]

Originally Posted by gni03349

Not much help, but the only thing I can say is that you shouldn't let them get away with any of this. Of course they will try and blame other people or something, so that they appear blameless, but the point is.. it's affecting your health, and something needs to be done. I just hope the Ombudsman rules in your favour... it will only mean a few slapped wrists, but they will come grovelling apologies to you after... and if they don't, you should demand one. Name and shame them in the local paper even!!

With the DWP, you should push them to admit they made an error... then you should demand financial compensation. It's not obligatory, but push for it anyway.

The problem with bureaucracy is that.. nobody is to blame.. they all get off, and you are left to pick up the pieces...

Well I will keep on to them and do whatever it takes, at the moment I am taking today easy as My friend has told me off for not taking time for me and de-stressing so today I am having a chill day and tomorrow i will (try) and get up early to make the 8.30 call to my doctor so I can get something for these migraines so that for once I can face a day without pain...My left eye started twitching today its would be truly laughable I can see myself redrawn as a cartoon character with a nervous twitch, not good

[sweetnsexyenglish]

I forgot to add, a trip to the cash point turned into the machine eating my card because my nails were too long for me to grab my card, barcley's refused to look in the machine and retrieve my card as it wasn't one of their own, even though i showed two photo id's of myself one being my drivers licence. The fact that the woman told me I could have stolen the cards even though I was right in front of her with the photo id.

Faced with the prospect of no money my thyroid kicked in on overdrive and I had to fight to keep hold of my emotions and to stop my body jumping around like a pneumatic drill as my breathing started getting out of control and all this because I am over stressed and not handling lil amounts of stress good at all

[bezzer1955]

I can empathise re your migraines as I suffer too - ask your GP if he will prescribe Zomig (zolmitripan) - I have taken these since over counter medication ceased being effective - approx 15 years on repeat script. Only get 6 tabs per script but I only ever need 1 tab to zap my migraine - no side effects either. They are very expensive (according to my pharmacist approx £15 per tab!) so don't be surprised if your GP doesn't rush to write out the script! If I were you I would tell him that you have tried all over counter migraine relief but that none are effective. Furthermore, if he is not aware of your present dire financial straits, do enlighten him - hopefully if you go into enough detail he'll issue the script just to get rid of you! lol Good luck, let me know how you get on.

[MilkTrayMan]

Migraines and Headaches - Consumer Health Forums


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