I have been searching for a job for 4 months with no luck, I was living off what was left of my previous earnings and always thought that I would find a job.
I ran out of money and had to sign on, they asked if I wanted to back date my claim and I said yes and even provided evidence of my job search.
I only backdated one month as I was worried about going back to far and it being disallowed.
It has now been over two weeks since I first applied (and one week since my first sign on date) and I had not heard anything so I called my advisor who then told me to call a main number to ask for a payment.
They agreed to make payment of £51 which made little sense to me as I thought it was £60 per week (I am over 25) this will not clear into my account until next wednesday
my main problem is that they have disallowed my backdated claim on the griounds that I "didn't not meet the requirements" i'm so upset, I really need the money and I can't see why they would disallow it when I even provided evidence of my job search.
What can I do? Can I appeal? How do they make their decisions?
I delberately didn't sign on straight away as I thought I would find a job quicker and so I lived off what little money I had until I had literally none left (which in hindsight I now know was a mistake)
Any advice much appreciated