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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Benefits, Tax Credits and Minimum Wage

Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 29th March 2008, 22:09   #1 (permalink)
IdaInFife
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Angry housing/council tax appeal

I know it says you have 30 days to appeal the decision but if they can claim back overpayments after this period surely you should be to 'appeal' after this time?

I have an overpayment from 2006 that i am struggling to pay off. After a recent visit from a benefits officer doing a random check she advised me that i have been overpaid from jan but it is their error as i have gave them the info it's them that has not amended (increase in tax credits) and will be paying alittle more from last week and it will not backdated as their error. Even left me with her card and told me to pohne her if they try too and she will deal with it.

So wondering if I can S.A.R - (Subject Access Request) them so that would show what info i gave them in 2006 and what they imputed in 2006 and hopefully would show that was their error and some way and claim this back.


Any advice great appreciated and clarifications and criticisms welcome
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Last edited by IdaInFife; 29th March 2008 at 22:10. Reason: wheres spellchecker
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Old 30th March 2008, 17:10   #2 (permalink)
Joa
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Default Re: housing/council tax appeal

In order to appeal- you need to have the actual decision. So first of all, request for a decision about the January o/payment to be issued to you in writing.
Secondly, it seems to me that the your local authority made a mistake by not amending your claim despite the fact that you have informed them about your change of circumstances.
If such mistake is made by the agency/organisation that is responsible for paying your benefit, it is caled an "official error". The overpayment caused by an official error can still be recovered IF it was reasonable for the authority to expect that you knew that you were being overpaid.
Now, this is very important, as if you can show that it would be unreasonable for them to expect that you'd understand that you are being paid more then your entitlement, then the overpayment cannot be recovered.
How can you show that? Well, in quite a few ways, for example if the change of circumstances was small, not very significant; or if you reported few changes of circs and your benefits were going up and down all the time, or that you were unwell etc.
Have a look at this link: Coventry Law Centre : Welfare benefits advice : Information leaflets : Income support for pensioners (don't worry about the title of the link, lol)
and call Community Legal Advice to get help with the appeal.
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Last edited by Joa; 30th March 2008 at 17:16.
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