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Would you like to clean up your credit file? Check it out | | | | | | | Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage. | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
14th February 2008, 11:24
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#43 (permalink)
| | Classic Account Customer | Re: Incapacity Stopped with no warning. Hi again.
After receiving a £80 credit to the bank last Thursday I wake up and check the bank this morning to find nothing.
No Income Support, No Child Tax Credit. I have just spoken on the phone to tax credits to be told that as they overpaid us in 2006/7 we are getting no more until April 4th. They have also passed this info on to Income Support (who I'm on the phone to at present), so that makes us ineligible for Income Support, so thats why that didn't pay us any this morning.
this has got to be some kind of bad joke. I have emailed my MP again this morning, as I havent heard anythignfrom her since January 25th, to give her an update on the circumstances.
What can I do know. Tax Credits wont give us any more info, they will call us back at some point in the next 2 weeks, but until then its Tough basically.
So yet again I am in receipt of nothing.
__________________ Settled at 50% Clydesdale £155. Should have been £310 charges, plus interest SETTLED IN FULL: MBNA£1230. Halifax £39. RBS £342. Cap One £200. Abbey: Abbey S.A.R - 29/07 Microfiche 02/08 £10 chq cshd 04/08 Est letter sent 16/08. £2682.00 to August 06. Interest £575.43, total £3257.43 Phoned 01/09. Told within 8 wks 07/09 £615 GOGW LBA 18/09 Est 2 sent 23/09. Total £3470.50 (4085.50-615gw) + Int £796.30 = £4266.80 missing 5 s'mts Actual LBA sent 02/10 £4015.85 16/10 Final Notice 14 days to reply, exp 01/11 08/11 MCOL total £4751.67 25/11 Abbey Acknowledged 8/12 50% offer refused AQ returned 20/12/06. Court date For June 6th.  Settled in FULL April 18th 2007. £5179.83 Paid. 
COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT OVER THE LAST YEAR EVEN THOUGH I DON'T USE MY ACCOUNT.
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14th February 2008, 14:49
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#45 (permalink)
| | Basic Account Customer | Re: Incapacity Stopped with no warning. I understand that the Local Authority has a statutory obligation to help out families with CHILDREN when DWP/JCP non-payment is endangering their health and safety (perhaps this only applies to housing?). I've no experience in this area, therefore I can only guess that you'd have to contact the Council's children's services and explain that you can't even afford to put food on the table for the kids and yourselves. I don't even know where in the legislation this L.A. obligation comes from - it would be best if you can speak to a competent welfare rights worker ASAP.
I'm shocked that I.S. and C.T.C. were stopped so abruptly without them allowing you to make-good the debt by affordable instalments deducted from benefits over a longer period of time. Seems to me that "the powers that be" have no qualms about persecuting people!
Another thing which seems odd - is stopping I.S. simply because C.T.C. payment has been " deferred", and I choose this word, because it shouldn't be classed as stopped, it's more like them using your fortnightly payments (until April 4th) in order to repay the debt back to themselves - therefore C.T.C. is still being paid, only not into your bank. In any case, C.T.C. is for your children and I.S. is for you and your husband, they are separate benefits targeting different needs, moreover I'm not aware of C.T.C. being a qualifying "gateway" benefit for I.S. I can only conjecture that they've decided to recover the C.T.C. overpayment out of both benefits.
You can try for a Crisis Loan but remember that "debts to government dept's." are excluded, therefore the loan will be for "living expenses to avoid serious damage or risk to the health or safety of the applicant or a member of the family". If you're likely to be without any other source of income for the next 7 weeks then you ought to apply for (in the region of) £1300 and ask to repay this over the maximum time allowed - which is 102 weeks @ £12.75 per week. The maximum permitted (cumulative total) amount of Social Fund debt is £1500, so you might as well ask for this because they'll more than likely cut down any amount which you ask for. Also remember that the "discretionary social fund" budget is a fixed and exhaustible annual amount, sometimes awards are refused because they've simply already spent it all.
Sorry that I can't be more help, I really feel for you. I just got my I.B.50 medical questionnaire (yesterday) and this is usually the pre-cursor to the dreaded examination c/o "Atos Origin". Given that David Freud, (the investment banker the government employs as their adviser on welfare reform) has been "spouting-off" to the media that he thinks that 2/3 of I.B. claimants shouldn't be entitled, it fills me with anxiety for my future and the prospect of poverty pending an appeal to get my I.B. re-instated. If I can get signed-off for a few more years then I might be able to train as a welfare rights adviser with the CAB and be of more help in the future. L.R.
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I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - see this post by Joa, great advice and links!
I've been running a Crisis Loan campaign and help website since Jan 2007 . See my posts c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.
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14th February 2008, 18:39
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#47 (permalink)
| | Basic Account Customer | Re: Incapacity Stopped with no warning. I've got a nasty feeling that the £80 I.S. might be the reduced weekly amount for you and your partner together. (I'll try checking this c/o rightsnet - where I think I saw a document stating the applicable amounts for singles, couples etc.) You could also phone-up and get some clarification regarding the amount of the award from DWP/JCP in order to help determine your needs for a loan from the Social Fund.
Anyhow, I'll get back to you in a few hours (or sooner) because nobody could reasonably expect your family to manage avoiding damaging their health and safety without a Crisis Loan.
Last edited by loan_ranger; 14th February 2008 at 18:49.
Reason: grammar
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15th February 2008, 08:54
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#49 (permalink)
| | Classic Account Customer | Re: Incapacity Stopped with no warning. Oh sorry lone ranger, the amount of £80 is because we are getting IS at a reduced rate, they have taken 20% off because we are in an appeal over the IB stopping without good reason. I have read somewhere that if you are awaiting operations, as my hubby is, then they cannot remove you from IB, but my hubby has been.
Currently his GP has written an appeal letter on our behalf, and the CAB has filled out all of our paperwork for us, and they are looking in to it, but while they consider the appeal, te IS is reduced, and if the appeal is successful then we will no coubt receive the backdated amount.
Thank you for checking that out though. |
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3rd March 2008, 09:50
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#51 (permalink)
| | Classic Account Customer | Re: Incapacity Stopped with no warning. Hi again.
Just to say I am still struggling. After lengthy discussions with CTC they said that our payments stopped because we have already received the maximum award for this tax year.
A while ago we had bank trouble (due to charges) and we moved banks. For over 8 weeks CTC still paid us into our bank account, and eventually I got to speak to a team leader who stopped the bank payments and issued giros instead. He sent us a covering letter saying that due to the error, here is a breakdown of what we will get - we continued to receive these paper giros for several months because it took them absolutely donkeys years to get our new bank details up and running.
Now also, to my horror, they inform me that our maximum entitlement was £6,000 for the year, but infact they have paid us £12,000. I have no idea where they get this 12 grand from because for the majority of weeks I reckon we got about £105 per week, then while the bank error thing was going on they were paying £350 per week to cover the missed payments.
How can they have overpaid us by £6,000??? We gave correct info to them at every possible point of the way. How on earth am I going to pay this back,
We are in receipt of £80 still each week for the 5 of us, we have had no CTC for the last 3 weeks now and look to get none for the next 4 either. Also, when the new tax year starts, will they continue to withhold our CTC because of this so called overpayment.
I cant believe what a mess all this is. I have also applied for a crisis loan but as I expected, we were declined due to our IS of £80 per week. |
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5th March 2008, 09:59
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#54 (permalink)
| | Platinum Account Customer | Re: Incapacity Stopped with no warning. Disability Equality Duty
HAVE A READ AT THIS KERRIE SEE IF THEY ARE ABIDING BY THE RULES,AND IF NOT THEN THE DISABILITY DISCRIMINATION ACT CAN BE BROUGHT INTO PLAY
PATRICKQ1 |
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14th March 2008, 02:50
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#55 (permalink)
| | Basic Account Customer | Re: Incapacity Stopped with no warning. Hi Ali, Quote: |
Do you have much info on the new employment support allowance. I only got some general info and an overview before I left, but it would appear to have even more of a "push them back into work" mentality behind it. Will people on here appeal their IB and hopefully win only to get transferred to the new benefit and start again. I hadn't seen any info on what happens to existing customers or the new benefit rates. Would be interested to know
| Sorry to have taken so long to reply, however my "RADAR" was telling me that there would be further changes coming soon to the implementation of ESA (Employment and Support Allowance, Ali knows these acronyms but some newbies won't). Furthermore, the 2007 Welfare Reform Act only outlines the general principals, however much of the detail has been conspicuously vague e.g. benefit rates and the timetables for implementation of the reforms, I know that I'm not the first commentator to have said that it's legislation 'worked out on the back of an envelope', but that's how modern politics operates. So, I wasn't surprised when this was announced in the Budget.
LR |
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17th March 2008, 18:06
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#57 (permalink)
| | Classic Account Customer | |