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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Benefits, Tax Credits and Minimum Wage

Benefits, Tax Credits and Minimum Wage Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage.


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Old 2nd October 2007, 12:40   #21 (permalink)
reallymadwoman
Platinum Account Customer
 
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Default Re: Tax credits problem

I've received a reply to my complaint.

As a reminder I was told that they had tried to make a payment and my bank had refused it. I have not changed my account in any way.

Their latest explanation 'this was due to our system detecting a problem with the account details we held and the payments being suspended'.

They are also sending me a cheque for £30 compensation.

Someone somewhere is obviously telling porkies but I can't decide if it's worth pursuing further. Thoughts anyone?
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Old 2nd October 2007, 23:09   #22 (permalink)
splashin
Basic Account Customer
Default Re: Tax credits problem

Has CTC payment gone into your account yet?? Take no notice that the system detected a fault with your details. Check out some of the stories currently being written and posted about Fraud & Tax Credits on this website.
www.taxcreditoverpayment. pwp.blueyonder.co.uk
I would take it as far as possible.
Splashin
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Old 11th October 2007, 10:30   #23 (permalink)
reallymadwoman
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Default Re: Tax credits problem

Cheque for £30 arrived this morning. I have decided to leave it at that because I'm busy chasing banks at the moment, but heaven help them if they mess up again.

Thanks for all the advice/help.
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