consumer forums consumerforums Total Bank Charges Returned : £17,500,569 to 10384 people.

Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Registration Problems | FAQ
The Consumer Forums  

CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and ensure this site will remain free to use!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
Consumer Action Group envelope labels Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

Patricia Pearl - Small Claims Procedure - A Practical Guide
An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
£17.10 + £1 (P&P)

Lawpack - Small Claims Kit
Contains everything you need to sue your bank (or anyone else) including sample forms, instruction manual, templates, and an entire set of court forms in PDF format on CD Rom.
£10.99 + £1 (P&P)

Last Will and Testament Kit
Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.
£12.99 + £1 (P&P)

Fight a Motoring Ticket Kit
All the templates and documents that you need to challenge your speeding ticket, parking fine - with advice from one of the UK’s leading motor offence solicitors
£9.99 + £1 (P&P)


Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> The Bear Garden

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
eBay buyer?
Buy more cheaply
Win more often
ConsumerSniper.com
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Ebay buyer?
ConsumerSniper
Free unlimited bids and eBay tools
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
 

The Bear Garden Had a bad day, Dear? Come here for some off-topic chat.

Reply
 
LinkBack Thread Tools
Old 7th July 2007, 14:42   #1 (permalink)
Platinum Account Customer
 
eBay user? Find misspellings and zero-bid items

Cagger since : Apr 2006
Posts: 12,006
Michael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne Authoritative
Default MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

This post is a cross between a rant and a tutorial of how to make your claim as stressful as possible, both for you and the people trying to help you

Below is by no means a complete list of mistakes that people make (and more often than you would think possible, given all the help and information available)

Not Reading The FAQs and Step by Step Guide
Anyone who fails to do this should be put up against a wall and shot, well, strung up at least (rope is re-usable whereas bullets cost)
You are taking on a multi-national company with unlimited financial and legal resources. The very least you should do is to have good idea of the overall process and the various steps involved.
Plus it would help cut down on the number of threads with ‘Help, What Happens Next/Now’ in the title
If you haven’t read them yet, go and do it now!!

Posting
If you want everyone to quickly lose interest in your thread, TYPE EVERYTHING IN CAPITALS, Capitalise Every Single Word or only use lower case throughout, preferably without any punctuation or paragraphing. And, of course, the longer the better. It’s a pain to read and it’s much easier to move onto another thread that is less of a strain on the eyes.

Hi-Jacking A Thread
Simple, don’t do it

Multiple Threads
If you really want to confuse/irritate people who are trying to help you, start a new thread for every question.
That way nobody can see your claim at a glance and either will have to chase all over the forum to piece it together or will give advice based on guesswork as to what you have done so far. Not the best way to be given good advice.

Estimated Claims
Are an accident waiting to happen. The BBC’s website advice is particularly good – shows you how to estimate a claim for 6 years of charges based on just 5 months statements!! I have yet to see an estimated claim that doesn’t have to be amended.
It will cost you money, time, and stress, probably at a time when you’re short of all three.

Claiming s69 Interest Before Court
Not exactly the most heinous crime, but it does show you haven’t read the FAQ’s and Step by Step Guide, and that is a capital offence (see above)

Overdraft Interest
You’ve read something, somewhere, can’t remember what or where, about claiming overdraft interest so let's just whack it all in.

Contractual Interest
Wow, look at the difference it makes to your claim!!! Ok, you don’t understand the arguments involved or that it has no basis in law. Never mind, just think of all that money….till it all goes pear-shaped.

Sending Statements With Your Claim
This is an excellent idea. It saves all that palaver of filling in a spreadsheet.
You are going to need the statements later for your court bundle. It’s just taken you 40 days to get them and will take you another 40 days to get another set, so don’t throw them away or shred them either.
The same goes for any letters from the bank. Never send your statements. Always send a schedule of charges.

Computer Crashes
They always happen to somebody else, so there’s no need to keep copies of anything, is there?
Always print out a hard copy of letters you send to the bank or the court. Then when your hard disk fails, you’ve still got copies and you don’t need to spend a month trying to reconstruct your claim.

Particulars Of Claim
Don’t bother with the template POC’s, just make up your own. Something short and snappy.
This is where the bank’s solicitors come into their own. So far they haven’t had a leg to stand on, now they’ve got something they can get their teeth into – they’ll rip your claim to shreds faster than you can say pirhana

Not Sending A Schedule of Charges When You File at Court or MCOL
Yes, you may well have sent it to the bank twice previously, but it’s at Customer Services at the other end of the country, whereas your claim is sitting in the bank’s legal section or solicitor’s office who have no idea what charges you’re talking about

Ignoring Court Dates For the AQ, Directions, Court Bundle, Hearings etc
This is asking for trouble – a sure-fire way to have your claim thrown out. By now your dealing with the courts and judges, who are already pi**ed off with the banks and the amount of work that claims are creating. If they can strike out your claim, it’s no skin off their nose - it’s one less case they have to deal with. Make sure it’s not yours.

And Finally………
If, despite your best efforts by doing all or any of the above, you have still managed to win, just take a moment to think back. In the euphoria of a win, it’s easy to forget how close you came to snatching defeat from the jaws of victory. Would you still have succeeded without the help from this site?
So please, please don’t forget a donation, however small.

Last edited by Michael Browne; 10th March 2008 at 12:35.
Michael Browne is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th July 2007, 15:29   #2 (permalink)
Platinum Account Customer
 
hedgey06's Avatar
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Brilliant! I think we've been reading some of the same threads!!!
hedgey06 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th July 2007, 23:46   #3 (permalink)
Platinum Account Customer
 
nicsussex's Avatar
 
Free trial on our eBay auction sniper

Cagger since : Feb 2006
Posts: 2,970
nicsussex Informativenicsussex Informativenicsussex Informative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

No mention of the court 'bungle'?
nicsussex is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:28   #4 (permalink)
Site Team
 
slick132's Avatar
 
Is your bank avoiding its debts
Data disclosure poll

Cagger since : Feb 2007
I am in: Planet Thanet, Kent
Posts: 8,471
slick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Posting
If you want everyone to quickly lose interest in your thread, TYPE EVERYTHING IN CAPITALS, Capitalise Every Single Word or only use lower case throughout, preferably without any punctuation or paragraphing. And, of course, the longer the better. It’s a pain to read and it’s much easier to move onto another thread that is less of a strain on the eyes.

There's a cracker in Barclays where Every First Letter Is A Capital With Little Or No Punctuation Which Is Amazingly Hard To Read.

Love the rest though and thanks for your earlier help which ended in my recent victory http://www.consumeractiongroup.co.uk...-business.html. When they put it in my a/c. Slick

Last edited by slick132; 8th July 2007 at 01:31. Reason: link wrong
slick132 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:31   #5 (permalink)
Platinum Account Customer
 
Bookworm's Avatar
 
Watch out, there are Claims Touts about!

Cagger since : Feb 2006
I am in: spired.
Posts: 20,742
Bookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Can I say that the Every First Letter Is A Capital syndrome actually happens when people try to type the whole thing in capitals. The software automatically reduces it all to lower case except the first letter of each word. Don't ask me why, it just does. Try it if you don't believe me.
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:34   #6 (permalink)
Site Team
 
slick132's Avatar
 
Have we helped you? Please help us by making a donation

Cagger since : Feb 2007
I am in: Planet Thanet, Kent
Posts: 8,471
slick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

I'LL TAKE YOUR WORD FOR IT, BOOKIE (Just tried that with caps lock and look what happened).

Now what?
slick132 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:35   #7 (permalink)
Site Team
 
slick132's Avatar
 
Your bank owes you an awful lot more money than you realise See here

Cagger since : Feb 2007
I am in: Planet Thanet, Kent
Posts: 8,471
slick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritativeslick132 Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Time for Bed, Methinks.
slick132 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:40   #8 (permalink)
Platinum Account Customer
 
Bookworm's Avatar
 
Have we helped you? Please help us by making a donation

Cagger since : Feb 2006
I am in: spired.
Posts: 20,742
Bookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Well, It Worked Last Time I Tried It.
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th July 2007, 01:40   #9 (permalink)
Platinum Account Customer
 
Bookworm's Avatar
 
Our auction sniper is now live. Try it for free

Cagger since : Feb 2006
I am in: spired.
Posts: 20,742
Bookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

And still does.
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th July 2007, 00:06   #10 (permalink)
Platinum Account Customer
 
Curlyben's Avatar
 
Your bank owes you an awful lot more money than you realise See here

Cagger since : Feb 2007
Posts: 6,672
Curlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben AuthoritativeCurlyben Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

THERE's A SURE FIRE WAY ROUND THE CAPS ISSUE
SIMPLY HAVE ONE OR MORE LOWER CAsE LETTER IN YOUR POST AND IT CONFUSES THE SOFTWARE.

iT'S KNOWN AS AOL SYNDROME AS THAT PARTICULAR COMPANY DOESN'T BELIEVE IN CASE SENSITIVE WORDS.
Curlyben is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th July 2007, 09:02   #11 (permalink)
Platinum Account Customer
 
Bookworm's Avatar
 
Have we helped you? Please help us by making a donation

Cagger since : Feb 2006
I am in: spired.
Posts: 20,742
Bookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm AuthoritativeBookworm Authoritative
Default Re: MIS-CLAIM TUTORIAL or HOW NOT TO GET YOUR MONEY BACK

Quote:
Originally Posted by Curlyben View Post
iT'S KNOWN AS AOL SYNDROME AS THAT PARTICULAR COMPANY DOESN'T BELIEVE IN CASE SENSITIVE WORDS.
Or customer service. Or non-buggy, compatible with other stuff software. Or trouble-free existence for their customers...
(allegedly!)
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
can i claim my money back? tr1979 Halifax Bank and Bank of Scotland 16 17th March 2007 22:20
Can i claim my money back? klenny Cooperative Bank 2 23rd February 2007 22:42
how to claim my money back!! annamarie116 Barclays Bank 37 24th November 2006 11:47
GE Money - what to claim back oldlax00 Other Institutions 1 23rd November 2006 10:58
Who do I claim the money back from? trundlecat General Consumer Issues 1 2nd August 2006 20:35






Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE