Moneyhelp Vs Barclaycard **WON** - Page 3

sea-sidelady · 23rd June 2007, 11:55

Thats what i meant, as soon as the 7 days are up. Sorry didnt mean to get you baffled.

moneyhelp · 25th June 2007, 09:51

Barclaycard have 2 days to reply to my LBA for statements - I do hate lies, it

makes me so frigging angry!

I'll get my paperwork ready for N1 that will go in post first thing Wednesday Morning.

sowerby17 · 25th June 2007, 10:11

phone them up I did and they came about two days later.I said i was getting investigated by the tax office the guy on the other end of the phone was really nice and did as he said.

moneyhelp · 25th June 2007, 10:42

My previous 4 calls had me waiting on hold for 16 minutes - only to be passed to 2 different depts. Then told to leave a message - they got back to me the next day and said my statements were being rushed out that day and I should get them in the morning - that was 5 days ago!

So now I refuse to call and chase them up - I will wait, bide my time and screw them for every penny I can!

Moi angry - naaaaaa

sowerby17 · 25th June 2007, 12:51

ok that is bad hope you get all you can off them then.

maxine989 · 25th June 2007, 13:00

Ah... Moneyhelp... still no statements eh!!

Roll on Wednesday... Don't forget to add some amount for damages and distress... all those calls and time add up.

I put £150... noomill060 put a claim for £200 damages + court fee and got an out of court settlement for that amount along with his statements.

http://www.consumeractiongroup.co.uk...ct-access.html

He was messed bout the same way we are being messed about. His thread is certainly worth a look.

Maxine

maxine989 · 25th June 2007, 13:02

Also... this thread is v useful for info on non-compliance.

GaryH's OH vs Abbey - non-compliance *WON IN COURT*

moneyhelp · 25th June 2007, 13:27

Thanks guys - I was beginning to feel all alone with my battle.

I will read up on those threads Maxine - thank you

moneyhelp · 26th June 2007, 17:03

Still no statements.

Called the number they gave me last time - 01604254518 Data Protection, it's always on answer phone, left a message to get back to me.

Printed N1 and POC for non compliance and exemption forms ready to go tomorrow.

Just got a call from Data Protection team saying my statements were sent out on the 20th June, this was also the day I sent out my LBA. She said that they must be lost in the post as it is on my file that they were sent that day.

She now cannot do anything as the lady that sent my statements has gone home. I have been assured I will get a call in the morning and "probably have my statements then too"

I am still going to file my N1 at court tomorrow as I know I wont have all my statements.

sea-sidelady · 26th June 2007, 19:09

Well you never know, stranger things have happened.

Poor postie will be sooo scared of you, waiting every day to pounce..

But at least you are prepared if they dont arrive.

moneyhelp · 27th June 2007, 11:20

Call from Barclaycard this morning - 'statements were sent out 20th June and they will not be held responsible for Royal Mail loosing them' - I do not beleive Barclaycard even sent them.

They are re-sending them today and the ones they sent yesterday were 'handed to Royal Mail last night'

I don't know wether to wait before I put my N1 in or not. I'll wait until the postie has been, then decide.

maxine989 · 27th June 2007, 13:58

I would just go ahead and do it... they have kept you waiting long enough and you can never believe what they say.

moneyhelp · 27th June 2007, 14:06

Well I gave them the benefit of the doubt and waited for postie - nothing in the mail so going to file my N1 this afternoon.

Yes you're right Maxine, I do not trust them as far as I can throw them!

moneyhelp · 27th June 2007, 16:58

Court papers filed - just wait now.

maxine989 · 27th June 2007, 20:38

Keep us posted as to when you get a hearing date... and IF the statements turn up...!

Good luck..

Maxine

jamjaruk · 27th June 2007, 22:16

Unlucky with the statement situation, hang in there

moneyhelp · 28th June 2007, 17:34

Received statements for dates June 2004 - Present (dated 20th June)

Usual letter...

Quote:

the others are stored on microfilm(rather than computer) and take more time to search and produce.
Statement requests are being processed in order in which they have been received to seek to ensure fairness. The Data Protection regulator, the Information Commissioner has been made aware of the position and knows that we are writing to you in these terms... blah blah blah... we do not consider that the microfilm statements fall within the scope of the Data Protection Act 1998. Nevertheless, we are happy to provide these as a gesture of goodwill.

So what I want to know now is - what do I do about my N1 for statements I filed yesterday?

Do I cancel it or let it run until I get ALL my statements?

sowerby17 · 28th June 2007, 18:26

Typical isnt it you waited and waited bet you did not know whether to curse them or be glad you got them.I would keep in the N1 claim as you not got the Microfiche stuff yet, then when you do you must be able to claim the fee back.

sea-sidelady · 28th June 2007, 18:34

Let it run. You want EVERYTHING before you cancel it.

maxine989 · 28th June 2007, 19:11

yeah... wait until you have got everything... and then bill them for wasted costs.

Also double check them when you get all of them.. make sure there are no duplicates or blank 'zero' ones...!!

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