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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank > Barclays, BCard and Woolwich successes

Barclays, BCard and Woolwich successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread


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Old 9th June 2006, 20:18   #21 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Thanks slimliz30 for your support. I know what you are saying is how it is. When its your own case though it seems quite daunting but i will win because the Woolwich are in the wrong not me.

And i will get all of my £440 back!

Will keep you all updated.

K x
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Old 9th June 2006, 20:45   #22 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Hi all,

Got a neighbour who has had lots of bank charges with a bank he is with.
He has closed the account in question but still banks with the same bank.

Can he still claim back his bank charges even though he has closed the account?

Please could someone advise? I have read the FAQ'S but could not see this question.

The more people i can help the better.

Many thanks.

K x
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Old 9th June 2006, 20:48   #23 (permalink)
barracad
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Default Re: Have i got a case with the Woolwich?

Quote:
Originally Posted by kfiggitt
Got a neighbour who has had lots of bank charges with a bank he is with.
He has closed the account in question but still banks with the same bank.

Can he still claim back his bank charges even though he has closed the account?

Please could someone advise? I have read the FAQ'S but could not see this question.
From the FAQs:

Quote:
Q. I was charged on an account that I have closed XX years/months ago, can I still claim for my money back?
A. Yes, regardless of if the account is open or closed, you can go back 6 years.

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Old 16th June 2006, 20:31   #24 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Hi all,

I received notice from the court today that the Woolwich have filed a defence!

I have read through the questionnaire but am a little confused what i should write and tick in certain sections.

Can anyone help or advise please?

K x

Nearly there? I hope so...............
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Old 16th June 2006, 20:32   #25 (permalink)
barracad
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Default Re: Have i got a case with the Woolwich?

Some of the questions are straight forward - which sections are you unsure of?
__________________
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"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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Old 16th June 2006, 20:38   #26 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Should i have any witnesses? I.e my partner as its a joint account?, Also the question "do you want to use an experts report at the hearing?" and what should i put in the other information box to help support my case?

Many thanks,

K x
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Old 16th June 2006, 20:42   #27 (permalink)
barracad
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Default Re: Have i got a case with the Woolwich?

No witnesses, no expert repot.

Other information is only for information regarding the management of the case, not any details regarding the case itself. So for example do you need any special arrangements (e.g. wheelchair access), will there be a lot of paperwork for the judge to read through - basically any other information which would not normally be expected for a small claims hearing.
__________________
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"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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Old 16th June 2006, 20:53   #28 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Thanks Barracad,

I have just filled the questionnaire in, signed and dated it.

Will be delivering it by hand first thing tomorow morning.

K x
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Old 16th June 2006, 21:00   #29 (permalink)
Mumofthreeboys
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Default Re: Have i got a case with the Woolwich?

I expect I'll be in the same boat as you pretty soon.

Make sure to keep us all posted, or else I'll be coming to you for advice. Good luck, not that you'll need it, MOTB xxxx
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Old 21st June 2006, 16:25   #30 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Delivered my court allocation questionnaire in person yesterday.

K x
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Old 26th June 2006, 15:19   #31 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Had a voicemail message on my mobile from a Jane Ballard at Barclays head office. :o

I am going to return her call shortly any advice welcome please....

Thanks,

K x

Could this be the settlement?
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Old 26th June 2006, 15:26   #32 (permalink)
closey
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Default Re: Have i got a case with the Woolwich?

When you speak to her I would say that you require any communication in writing and politly say you are ending the call and that you will await her letter. If you don't want to do that try and record the call, but make sure you advise her you are doing so.
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Old 26th June 2006, 15:27   #33 (permalink)
Mumofthreeboys
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Default Re: Have i got a case with the Woolwich?

Quote:
Originally Posted by kfiggitt
Had a voicemail message on my mobile from a Jane Ballard at Barclays head office. :o

I am going to return her call shortly any advice welcome please....

Thanks,

K x

Could this be the settlement?
I reckon it probably is - but I would be very non-committal (sp) in what I said over the phone.
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Old 26th June 2006, 15:28   #34 (permalink)
Mumofthreeboys
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Default Re: Have i got a case with the Woolwich?

Quote:
Originally Posted by closey
When you speak to her I would say that you require any communication in writing and politly say you are ending the call and that you will await her letter. If you don't want to do that try and record the call, but make sure you advise her you are doing so.
Closey - like minds and all that. You were quicker than me this time
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Old 26th June 2006, 16:44   #35 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Just Rang Jane Ballard's number. Jane is now on holiday until Monday 3rd July 2006. Her voicemail said to call her collegue Karl (who i have spoken to before and is useless.)

Anyway i just tried to call Karl and got answer phone again saying leave message, ref number etc and someone will get back to me within 48 hours!

Aargghhhhhhh

K x
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Old 29th June 2006, 16:37   #36 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Woolwich rang me back this afternoon. Apparantly got crossed wires. They rang me as they thought i had rang them and vice versa. So, still only willing to offer me £360.

The guy i spoke to said they will not give me £440 and if i want this amount i will have to pursue my court case.

I am now worried as it looks like they are willing to see me in court.

What should i do now? Any advice gratefully received.

K x
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Old 11th July 2006, 12:03   #37 (permalink)
kfiggitt
Basic Account Customer
Default Re: Have i got a case with the Woolwich?

Just spoke to my local court to find out whats happening as i havent heard anything since returning my court allocation questionnaire.

Apparently Woolwich have also filled in a court allocation questionnaire. Now i wait and in a week or two i should get a lettert with a court date on!

Aaarghhhhhh

K x
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