Hiya,
From other threads I've found that you need to ring 0207 116 5634, quote your claim number & ask who is dealing with your case. Then politely ask if they would like to settle out of court.
Don't accept anything less that you have been asking for, including your daily interest, so have an up to date figure to hand when you call.
Good luck with it, I'm just waiting for my court date to be confirmed then I'll be straight on the phone to them!
Also, remember not to agree to a confidentiality clause, just cross it out on the agreement form they send you before you sign it and return it to them. Then you can let us all know how you've got on!
Fingers crossed for you...
