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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
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Barclays Bank Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 9th December 2006, 22:49   #1 (permalink)
Alien
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 13
Alien Novitiate
Default 3 questions

Firstly I'd like to say how happy I am to be starting a claim and thanks to anyone who can help with my 3 questions.

1 - Have a made an error? I sent the first letter to Barclays requesting £925 back, I recieved a reply back from them quite quickly offering me a 'final settlement' of £400 which I am not accepting. I presume now I do not send the LETTER BEFORE ACTION and go straight onto REJECTION OF SETTLEMENT letter? If this is correct, how do I word the final paragraph as it says "my letter before action sent ....." which I didn't send, what do I write?

2 - Do I claim back interest on the amount?

3 - Since my first letter I have had yet more charges to my account, this month alone is £90, how do I go about claiming more charges, or does this come later?

Sorry if these have been asked before, I must say I am getting a bit nervous about taking the bank to court, do they normally pay up before the hearing date?

Thanks for you help
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Old 9th December 2006, 23:06   #2 (permalink)
Michael Browne
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 11,584
Michael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne AuthoritativeMichael Browne Authoritative
Default Re: 3 questions

Quote:
1 - Have a made an error? I sent the first letter to Barclays requesting £925 back, I recieved a reply back from them quite quickly offering me a 'final settlement' of £400 which I am not accepting. I presume now I do not send the LETTER BEFORE ACTION and go straight onto REJECTION OF SETTLEMENT letter? If this is correct, how do I word the final paragraph as it says "my letter before action sent ....." which I didn't send, what do I write?
Amend the 1st paragraph of the LBA:
Thank you for your letter dated xx/xx2006.
I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

Quote:
2 - Do I claim back interest on the amount?

There are 2 instances of interest you can claim:

1.When you go overdrawn the bank will charge you interest, perfectly lawfully.

However, if part of your overdraft is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

Vampiress has a spreadsheet, (the advanced one), in the bank templates library, which attempts to calculate this

It's quite complex and unless your claim is large may not amount to that much, so for simplicity's sake, some people don't bother

This is the interest referred to in the preliminary and LBA letters.

2. Section 69 8% interest on your claim, but only when you submit a claim at court. Don't add this interest before moneyclaim
Quote:
3 - Since my first letter I have had yet more charges to my account, this month alone is £90, how do I go about claiming more charges, or does this come later
You can add further charges right up to filing a claim. Amend the schedule of charges to include them
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