Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Would you like to clean up your credit file? Check it out | | | | | | | Barclays Bank Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree. | Welcome to The Consumer Action Group and The Bank Action Group
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1st December 2006, 18:23
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#1 (permalink)
| | Basic Account Customer | Barclays Settlement Offer... Hi there
Received a letter from Barclays today offering £425 in full and final settlement of my claim for over £900. As tempting as it is to have this money before xmas (god knows i need it!), I am not going to accept this offer and will send them the Rejection of Settlement Offer letter today, however as it says in this letter that .. "I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a County Court claim if necessary" Should I therefore sign the form that came with the letter but cross out the "in full and final settlement bit" and replace it with "as part settlement" instead? or is it enough just to send my Rejection of Settlement Offer letter by itself and follow up with the MCOL after the initial 14 day deadline since date of LBA. Many thanks!!!
__________________ 07 Nov 2006 - Sent premliminary letter (with charges) 11 Nov 2006 - Received standard acknowledgement letter 24 Nov 2006 - Sent Letter Before Action (with charges) 29 Nov 2006 - Received offer from Barclays 01 Dec 2006 - Sent letter declining their offer 06 Dec 2006 - Received letter from Barclays reiterating that that was their final offer and if I do not wish to accept it, we are therefore unable to reach an amicable resolution! 08 Dec 2006 - Submitted MCOL 11 Dec 2006 - Claim deemed 'Issued' by MCOL 29 Dec 2006 - Claim acknowledged by Barclays Claim defended by Barclays 12 Jan 2007 - received AQ (N149) and copy of Barclays defence 13 Feb 2007 - Received Notice of Allocation to the Small Claims Track court. Hearing date: 12 April 2007 |
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2nd December 2006, 00:20
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#4 (permalink)
| | Basic Account Customer | Re: Barclays MCOL submission My eyes now hurt!  .....I must have clocked up over 7 hours on this site today reading up on what needs to be done and other people's successful stories. I just hope it'll all be worth it in the end!!
About to submit MCOL, but really don't want to mess this bit up so would somebody out there be so kind as to take a look and check that this is in order and all that is needed at this stage... - The Claimant has an account XXXXXX with the Defendant, opened June 1998 2. Since 10/03/2000 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £935.00; (b) Interest per S.69 County Courts Act 1984 of 8% - £214.91 continuing at 8% until judgment or settlement at a daily rate of £0.21p; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.
Many thanks! p.s. can we claim anything for the time we spend researching and working on our claim? If so, how much is reasonable and when do we do this? |
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2nd December 2006, 03:02
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#5 (permalink)
| | Classic Account Customer | Re: Barclays Settlement Offer... This is the wording I used
+++++++++++++++++++++++++ +++++++++++++++++++++
The claimant had a contract with the defendant (a/c Your Account Num) from When it opened which was conducted on their standard terms and conditions. The claimant claims the return of £935 levied by the defendant in the way of charges. The charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. Further,as a disproportionate penalty they are invalid under the Unfair(Contracts) Terms Act 1977s.4 and under the Unfair Terms in Consumer Contracts Regs 1999,Para 8 and sch.2(1)(e). In the event that the charges are not a penalty, they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. The defendant has been asked to justify the charges but they have declined to do so. The claimant claims interest under s.69 of the County Courts Act 1984 at the rate of 8% a year from Start of six years back to Nowof £214.91 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £0.21
+++++++++++++++++++++++++ ++++++++++
Somebody has suggested to claim £9 per hour. I think it may be best to add this in when Barclays try to negotiate the proper settlement with you (normally a few days before your court hearing date)
Spotty
__________________  Statement request 4th May
Prelim Letter sent 24th May
LBA 7th June
Thanks but no thanks letter sent 22 June
MCOL 22nd June
Claim acknowledged 26 June
AQ sent 2nd August
17 Nov Court Date Set for 29 Jan 2007
Settled in full 12/12/06
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8th December 2006, 16:30
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#6 (permalink)
| | Basic Account Customer | Re: How to find your nearest court to hand in N1 form? Hi there
Just about to submit MCOL and my text won't fit! I've tried lots to get it to fit and can't get it to squeeze in - bummer. I know where to download the N1 form but how can I find out the nearest court to me or where to drop in this N1 form - I live in London NW2.
Also, if i submit the court claim via the N1 form - does this mean, i can't keep on top of my claim via the internet?
Any suggestions for cutting the attached text down a bit? 1.The Claimant has account XXXXXXXX with the Defendant,opened June XX. 2.Since 10 Mar 00 the Defendant debited charges and interest in respect of purported breaches of contract.3.Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent.4.Claimant contends a.The charges exceed the Defendant's losses caused by the breaches b.The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law.5.Defendant has declined justification of charges despite request by the Claimant.6.Claimant claims:a.return of the amounts debited of £935.00 b.Interest per S.69 County Courts Act 1984 of 8% - £216.39 continuing at 8% until judgment or settlement at a daily rate of £0.21p 7.Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. Many many thanks guys! |
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8th December 2006, 16:34
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#7 (permalink)
| | Platinum Account Customer | Re: Barclays Settlement Offer... This POC is designed to fit in the space provided when submitting your claim through MCOL Quote: | 1. The Claimant has an account 1234567 with the Defendant, opened May 2000 2. Since 01/02/03 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £XXXX; (b) Interest per S.69 County Courts Act 1984 of 8% - £xxx [enter interest total at date of claim] continuing at 8% until judgment or settlement at a daily rate of £0.xx; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court. | |
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12th December 2006, 20:07
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#9 (permalink)
| | Platinum Account Customer | Re: Barclays Settlement Offer... Quote: |
will I receive something from MCOL to tell me the exact date that Barclays get served the claim
| Yes, a Notice of Issue
Send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:
The Court Manager,
Money Claim Online
Northampton County Court
21-27 St. Katharine's Street
Northampton
NN1 2LH
Dear Sir/Madam
(Your Name) –v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx
Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).
I respectfully request that the enclosed schedule should be attached to the particulars of my claim.
Yours sincerely,
Wait until you receive the Notice of Acknowledgement from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim
Dear Sir,
(Your Name) -v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx
Please find enclosed a copy of my schedule of charges relating to the above claim.
Yours sincerely, |
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20th January 2007, 13:47
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#13 (permalink)
| | Platinum Account Customer | Re: Barclays Settlement Offer... See here: Allocation Questionnaires - A guide to completion
Section G: Quote:
I am respectfully requesting that my claim be allocated to the small claims track, which I believe will last no longer than one hour.
This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.
However, the continuing problem is (in common with the 100s of other cases currently being brought by other bank customers) that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.
Accordingly, I would respectfully ask that the attached draft direction be made into an order.
I believe this would bring a rapid end to this litigation. | Plus this Draft Direction Order: Allocation Questionnaire - Draft directions order New strategy for Allocation Questionaires |
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