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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank

Barclays Bank Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 13th November 2006, 18:54   #1 (permalink)
stevied
Basic Account Customer
Default Stevie D v Barclays

Hi all, managed to stop myself jumping around with joy when I saw this site. I utterly despise Barclays and all the damage they have done to me down the years, Now it is my chance to bite back.

Contacted them, got the usual tattle. Called Indian call centre, managed to get my statements sent through for nothing when I argued the toss.
Totted up all the charges over the last 6 years (the account has been closed for 2 years and they sold off the debt to a collection agency, do I have a case with that too???) - came to £1375.

Sent off the letter and spreadsheet, got a delaying letter.
Another letter and received 50% offer. Now sent off the letter declining this offer but accepting it in part payment of full amount. Requested a cheque as my account with them is closed.

Anybody know where I stand with this sold on debt? Would be interested to know your replies...

Thanks

Steve
__________________
Barclays -
- initial letter sent
- LBA sent 30/10/06
- settlement "good will" offer 10/11/06
- rejection letter sent 11/11/06
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Old 13th November 2006, 19:32   #2 (permalink)
bearo
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Default Re: Stevie D v Barclays

What query specifically do you have about this sold on debt? Who was the DCA as a matter of interest.
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Old 15th November 2006, 23:46   #3 (permalink)
stevied
Basic Account Customer
Default Re: Stevie D v Barclays

Sorry for my ignorance Shaz but what is the DCA???

Steve

Last edited by stevied; 15th November 2006 at 23:52. Reason: delete
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Old 16th November 2006, 01:26   #4 (permalink)
Spotted Dog
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Default Re: Stevie D v Barclays

DCA is Debt Collection Agency

Spotty
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Old 16th November 2006, 22:31   #5 (permalink)
stevied
Basic Account Customer
Default Re: Stevie D v Barclays

It is RMA in Preston, and if not mistaken, just may be an offshoot of Barclays??

Thanks Spotted Dog, realised that soon as I posted and couldn't edit it out!!
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Old 18th November 2006, 13:53   #6 (permalink)
stevied
Basic Account Customer
Default Re: Stevie D v Barclays

OK, received the standard rebuttal letter for their goodwill payment.

Full of the usual - bank's position etc....

So, now I have to file my claim. Do people on working tax credit have to pay the court costs? And do I have to file the claim in person?

Any help/assistance on this stage would be great because I want to nail this bank once and for all.

I really do feel like phoning them up, but it is a waste of time I feel, and I know I would blow my top.
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Old 18th November 2006, 14:00   #7 (permalink)
Michael Browne
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Default Re: Stevie D v Barclays

What if I cannot afford the fee?
The fee you will have to pay to the court will depend on the amount you are claiming, including interest. You will have to pay a court fee unless:
  • you or your partner receive Income Support;
  • you or your partner receive Pension Credit guarantee credit;
  • you receive Income-based Job Seeker’s Allowance;
  • your gross annual income is £15,050 or less, and you receive Working Tax Credit with a ‘disability element’ or ‘severe disability element’;
  • your gross annual income is £15,050 or less and you and your partner receive Working Tax Credit and Child Tax Credit between you;
If you show that the payment of a court fee would involve undue hardship to you, the Court Manager may reduce the fee or “remit” (say you do not have to pay) the fee.
For further information, or to apply for fee exemption or remission, ask the court staff for a copy of the combined booklet and form EX160A - Court Fees - do I have to pay them? This is also available from any county court office, or from our website www.hmcourts-service.gov.uk. You will have to make a separate application for each fee that is payable.


You have to file with form N1 and Ex160 in person/ by post at your local court. If you ring them they will tell you whether you're eligible and what documentation you need to show
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Old 4th January 2007, 19:20   #8 (permalink)
stevied
Basic Account Customer
Default Re: Stevie D v Barclays

Jeez, is it that long since I posted on here!! I have been lurking but not posted for a while coz sooooo busy.

I have now had the offer, refused the amount and accepted as part payment.
They refused me, so I applied to court, got my papers on Tuesday, will be deemed served on the 6th, so here's hoping.

Found the court application reasonable easy in the end, and now that I have done this, watch out other banks.

Thanks for all your help everybody.

Steve
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Old 6th January 2007, 19:22   #9 (permalink)
stevied
Basic Account Customer
Default Re: Stevie D v Barclays

Latest update, got the court papers this week. Saying that the papers would be deemed served on Saturday, however, Thursday sees the defence and AQ drop on the doormat.

So it is up to that stage, here's hoping for a speedy outcome...
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