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Barclays Bank Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.

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Old 4th April 2006, 15:13   #1 (permalink)
Basic Account Customer
 
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Cagger since : Mar 2006
I am in: Telford
Posts: 43
foxyred Novitiate
Default Totally Gobsmacked

I have had a Barclays account since 2000 when I was a mature student at uni. It was a student account but after leaving uni it was transferred to a post-graduate account.

I have an overdraft limit of 1500 on it but am currently 330 (pound signs bust sorry) overdrawn. I have to admit that I haven't made any payments for a while as I've been unemployed. I was quite impressed with Barclays because they hadn't sent any nasty letters and had phoned me to find out if everything was alright. I explained my situation and they were quite nice about it.

I continued getting my statements as usual. The last one was 16 Feb and it had the balance and in the about your next statement section it simply stated the charges that would apply to my account, 27.38 for overdraft interest and that it would be taken from my account on 10 March.

Yesterday I received a letter from them saying "Your Barclays Bank PLC account has now been transferred to Debt Managers Ltd and a file referral fee of 25.00 has now been added to your account. We will no longer accept any further communication from you."

It then gives the Debt Managers contact details etc.

I was just totally gobsmacked as I'd had no letters saying that this might happen, I've had no other communication with Barclays apart from the bank statements which made no mention of this.

After seeing all the letters that we have to send to the banks to give them notice of our intentions, can Barclays do this without letting me know what their intentions were?
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Old 4th April 2006, 15:15   #2 (permalink)
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Cagger since : Mar 2006
I am in: ...the "get Lisa and Kris out" camp!!!
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Default Re: Totally Gobsmacked

I may be wrong, but I understood they had to give 30-days notice.
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Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

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Old 4th April 2006, 15:17   #3 (permalink)
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Cagger since : Mar 2006
I am in: Telford
Posts: 43
foxyred Novitiate
Question Re: Totally Gobsmacked

That's what I thought. I was given no indication whatsoever. I've looked to make sure I hadn't missed any letters from them but I haven't at all.

I forgot to add that at the bottom of the letter it tells me that I mustn't continue using my cards, cheque book as this would be a criminal offence and proceedings may be taken against me.

It also says that I have to make full payment of the outstanding balance to Debt Managers blah blah blah.

I'm stunned still and didn't know what to do. I'm going to contact Debt counselling and see what they say.

Last edited by foxyred; 4th April 2006 at 15:20.
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Old 4th April 2006, 15:26   #4 (permalink)
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Cagger since : Mar 2006
I am in: ...the "get Lisa and Kris out" camp!!!
Posts: 6,471
alanfromderby has disabled reputation
Default Re: Totally Gobsmacked

That would be the best thing, as they will be able to give advice on scheduling the repayments. However, it is worth looking into the charges over the past six years since this could well substantially reduce your debt.

Check out the FAQ section for more info:

http://www.consumeractiongroup.co.uk...isplay.php?f=5
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DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

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Old 4th April 2006, 15:35   #5 (permalink)
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I am in: Limbo...
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Default Re: Totally Gobsmacked

Quote:
Originally Posted by foxyred
(pound signs bust sorry)
If you hold down ALT at the same time as typing 156 you will get the pound sign. In writing all these letters you will need it...
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