Barclaycard Microfiching for success

[Mr Chips]

Sent a Subject Access Request - (Subject Access Request) (request for statements), B***card replied with a couplr of years worth & fobbed me off with the microfiche excuse. I've written back to tell them they have not complied with my Subject Access Request, & that i will pursue them for compliance...... Watch this space! Just a question - if one private individual happens to get a ruling overcoming the microfiche twaddle, then surely everyone else can quote the case to their advantage ?

the Biter Bit

	Subject Access Request A Subject Access Request is a demand which you can make to any organisation to disclose any personal information which they hold on you. The right to disclosure of data is provided by the Data Protection Act. There is no time limit. The organisation is obliged to reveal everything they have about you - which you ask for - as far back as you ask for. There are very few exceptions. It does not matter whether the data is held on microfiche, in an archive, on tape, in a cardex system, in sound recordings or in screen notes. Some companies are saying that they do not have to disclose where it would be difficult to do so - "disproportionate effort". This is untrue. Disproportionate effort refers to something else under the Act. If you are seeking bank charges information then you should ask for "all data held on you" and you should make it clear that you want everything as far back as it goes. Do not be put off by excuses. Do not accept being fobbed off. It is not in your bank's interest to make full disclosure to you. This means that it is in your interests to get it. If you have not started gathering your bank charges information yet, then you should start now. There will soon be a big rush once the OFT test case has been settled. Get all of your bank account informtion as far back as possible. At least as far back as 1995. If your bank says that they don't keep data as far back as this, don't accept it. Be persistent. They've got what you need in some form or other.

[blueskies]

Unfortunately this appears to be standard for Barclaycard but not, interestingly, for Barclays.

The Information Commissioner is the person who would normally take action against them for noncompliance.

The problem with everyone else using one case as an example is the case would have to heard at the High Court in order to set a binding precedent.