b,card offer Â£12 per original fee as goodwill gesture...what now?

reesdance1 · 15th January 2007, 16:47

hi all can someone please give me a copy of a letter requesting my statements under the data protection act to send to barclaycard aswell as an address . is it the same format as bank charges? cant find anything in the forums(altho prob staring me straight in the face)

livelylad · 15th January 2007, 17:05

1. Data Protection Act, Subject Access Request letter - List of charges

Barclays Data Protection
Radbroke Hall
Knutsford
Cheshire
WA16 9EU

reesdance1 · 15th January 2007, 18:04

thanks livelylad wasnt sure if it was same as bank template letter or not. now im ready for the off with barclaycard aswell

reesdance1 · 18th April 2007, 12:03

hi all i have received all my statements from barclaycard,please can someone tell me what charges i can actually claim for as listed on my statements,and what interest?when i have done this what letter do i send them,is the procedure the same as bank charges as i made a successful claim against NatWest,or are there different letters for b,card

standingupformyself · 18th April 2007, 14:37

Late payment fee, over limit fee, exceeded limit fee, any fees like that,

PPMAN159 · 18th April 2007, 14:42

Procedure is exactly the same as the one that you followed when you claimed from Nasty Vest

reesdance1 · 8th May 2007, 10:43

hi all i received a letter from barclaycard today saying they disagree with my legal analysis in my first letter to reclaim my charges,but are wiilling to put this aside without admission of liability anf offer me the difference between the £12 fee and the original £20 fee which amounts to £96 of the £296 im claiming for,and to top it all they have already credited my account with this before i had a chance to reply.Has anyone else had this happen and can anyone advise me on what to do now as i am determined they should be paying up the full amount

Curlyben · 8th May 2007, 10:51

This is a normal response from B'card.
Now then you need to write to them and say that you'll accept the £96 as PART PAYMENT of the claim.
Also the OFT's report from 2006 DIDN'T say that £12 was acceptable, just that they won't investigate charges below this level.
Remember the OFT doesn't make laws and as such continue with your claim.

reesdance1 · 8th May 2007, 11:05

thanks curlyben is there a standard letter in the templates library for this?

Curlyben · 8th May 2007, 11:15

Have a look at this one:
Rejecting Offers

There's a bunch on the site already.

reesdance1 · 8th May 2007, 14:20

thanks ive copied letter 1,and sent it today,hopefully they will comply. Has anyone received the full amount by doing this or does it generally proceed to court from here on in?

bobsp · 9th May 2007, 22:59

My Wife had this, we wrote back saying we accepted this as part payment, and told them we wanted the rest. she received another letter just saying the same thing again. We have been on holiday since and only recently got back so need to follow this up, somehow...

reesdance1 · 25th May 2007, 12:47

i sent the rejection letter to barclaycard and they have now written to say that when i opened my b.card acc i signed and agreed to the t & c's which included details of charges. basically they are not going to pay me the full amount and that is that. can anyone tell me if my next step is to send them a letter before action now,or do i just accept their offer of £96 of a £276 claim. im not sure what to do. are they just trying to intimidate me into giving in

shupa · 25th May 2007, 15:07

Yes, they are trying to intimidate you! Stick to your original timetable of letters and send the next one in when their time is up. Keep us informed!

Bookworm · 25th May 2007, 15:12

3 threads merged, pls stay on 1 thread per claim, it helps you and us keep track of your progress.

reesdance1 · 25th May 2007, 15:22

ok thanks ,only just learning to find my way around the site,will stick to one thread from now on:o
Think i should send LBA to b.card as the rejection letter although threatens court proceedings is predominantly about rejecting the offer,what do you think cos thier time limit is already up?

Bookworm · 25th May 2007, 15:30

If you let them, they will write and write until you get fed up and give up.... If you have sent them 2 letters asking for full amount and allowed a month for settlemnt from your 1st request, then sue them, that will sharpen their minds wonderfully.

coppertop · 26th May 2007, 10:19

I had the same problem, offered me £312 when I was claiming £840.00. Sent a rejection letter straight back, but they credited my CLOSED barclaycard with this money. So, I have this £312.00 on an account and don't even have a card to spend it. Got another letter acknowledging my rejection but nothing about the balance offered! Nevermind, logged with MCOL yesterday.

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