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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 5th February 2007, 13:38   #1 (permalink)
gracefull
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Default Barclaycard and OFT £12 ruling

Hi I have recently begun the process against Barclaycard, they own me £447 in total (partly estimated due to lack of information). I have received a letter back from them saying that the OFT have now declared £12 to be a fair charge so they are refunding me the difference between £12 and the charges I received which totals £141 (actually they are incorrect - it totals £153, but that's by the by!). So what do I do next? Do I continue as normal and send LBA? Any ideas?
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Old 5th February 2007, 14:07   #2 (permalink)
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Default Re: Barclaycard and OFT £12 ruling

Hi,

carry on to the LBA, unless Barclaycard have sent your proof that it costs them £12, they cant charge you even that amount (and the OFT only said an amount over £12 is where they would get involved, not that it is fair!)









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Old 5th February 2007, 15:58   #3 (permalink)
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Default Re: Barclaycard and OFT £12 ruling

Would it be a good idea to mention this in the LBA? I need to accept the partial settlement (they have already credited my account) and let them know that I intend to continue with my claim for full amount of £447. Any ideas how I can word this incorporating the information about the OFT???
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Old 5th February 2007, 16:52   #4 (permalink)
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Default Re: Barclaycard and OFT £12 ruling

I note that you have failed to respond in a satifactory manner to my letter of the <<DATE HERE>>.

Whilst I will gladly except your offer of <<AMOUNT HERE>> as partial payment, I shall proceed as previously advised if I do not receive the full amount requested.

Please also note that I object strongly to your misquote of the OFT, in that the OFT merely stated above £12 was the level in which they would get involved, not that £12 was a fair amount.


I now understand that the regime of 'fees' which you have been applying to my account in relation to late payments, exceeded limit and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

As you have failed to provide me with any proof that the charges are a true indication of the costs you have incurred in the administration of my account, I require repayment in full of this money.

If you have not replied with full payment of this amount within 14 days I shall proceed to make a court claim without further communication, this claim will include interest and court costs.

.............


Hope this helps!




BTW - Have you requested contractual interest on your claim?
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Old 6th February 2007, 11:30   #5 (permalink)
gracefull
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Default Re: Barclaycard and OFT £12 ruling

Hi Thanks for this... Sounds good. Their initial 14 days are up on Monday so will use this then.

I have read quite a few threads on contractual interest and have found it difficult to get my head around. Not sure how to find out the contractual rate etc. Would it be too late to claim as I have already sent my prelim? Can you direct me to a thread that will explain things clearly?

Thanks
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Old 6th February 2007, 20:49   #6 (permalink)
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Smile Re: Barclaycard and OFT £12 ruling

Hi,

sorry for the delay, work 'net connection has been down today

Basically, for contractual you take (in this case) Barclaycard cash rate (think mine is about 27.9% apr) and add that to the amount owed in penaltys

So, if the penalty was charged on 2nd March 2003, you calc interest at (for example) 27.9 apr from that date

Amounts to quite a bit, and I've been succesful on 2 claims so far with that

I'm yet to take BC on, they are really messing me about over statements

I've now issued a court claim for Data Protection non compliance so we'll see what they make of that!

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Old 6th February 2007, 21:49   #7 (permalink)
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Default Re: Barclaycard and OFT £12 ruling

could someone please clarify the contractural interest thing, are we within our rights to claim it, will it screw our chances if we do? confused!

I have had the standard barclaycard, we will pay the difference letter and will be sending my amended LBA tomorrow.
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Old 7th February 2007, 08:59   #8 (permalink)
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Default Re: Barclaycard and OFT £12 ruling

Going for contractual interest cannot 'screw your chances'

The whole thing is based on 'mutual reciprocation' - basically meaning if they can charge you that rate then it should follow that whenn they have unlawfully taken money from you, you should be entitled to do the same!

The worst the court will do is knock you back to 8% section 69 interest, they will NOT throw out your whole claim



See here for info:

Why is no one claiming the contractual rate of interest???

and here for an example:

http://www.consumeractiongroup.co.uk...light=claiming










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Old 9th February 2007, 10:52   #9 (permalink)
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Default Estimated Charges

Have already sent my prelim with some estimated charges as they did not fully comply with my Subject Access Request . Now Barclaycard have sent the rest of the information through, how do I amend my LBA accordingly? Any ideas on how to word it?
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Old 9th February 2007, 23:52   #10 (permalink)
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Default Re: Estimated Charges

Type the additional charges on a seperate spread sheet with a covering letter and send LBA with both sets of shedules and ameneded figures

AL
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Old 14th February 2007, 14:56   #11 (permalink)
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Question Has anyone else...

benn refunded the difference between £12 and their charges and gone onto the remainder of the fees? Just want to know what will be the likely outcome of my claim...
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Old 14th February 2007, 14:57   #12 (permalink)
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Default Re: Has anyone else...

Quote:
Originally Posted by gracefull View Post
benn refunded the difference between £12 and their charges and gone onto the remainder of the fees? Just want to know what will be the likely outcome of my claim...
This is a standard tactic they use to try and fobb you off, just continue to reclaim the whole amount. They will settle in full.
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Old 2nd April 2007, 14:21   #13 (permalink)
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Default Mcol

I entered my claim on MCOL and it was aknowledged by Barclaycard on 07/03/07 I haven't heard anything since. Am I correct in thinking that if I do not hear anything by Wednesday (when the 28 days are up) that I can ask for a judgement for payment and that is the end of it??? (assuming they pay promptly)
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Old 2nd April 2007, 14:29   #14 (permalink)
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Default Re: Mcol

You should look here before making any decisions about default judgement.

Guide To Reclaiming Bank Charges - April 2008 - draft
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Old 2nd April 2007, 14:33   #15 (permalink)
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Default Re: Mcol

4 threads merged. Please stay on 1 thread per claim, it makes things easier to follow.
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Old 25th June 2007, 14:01   #16 (permalink)
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Default Re: Mcol

Well they filed at the last minute and after long delays I now have a court date set for 9th August - am worried! Any advice?
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