elliesnan v barclaycard

elliesnan · 7th March 2007, 12:11

hello to everyone on this forum sent Subject Access Request to b/card re a card l paid off couple of years ago.may not be a lot but it all helps!! had a letter this morning confirming my request stating that all copies of my statements will be sent to me within the 40 day deadline

damiencannell · 7th March 2007, 12:46

Hi There

i would recommend that you monitor the final date/deadline as Barclaycard are being extremely slow at getting statements out despite what their standard response latter says.

Dont let this put you off. We're all in the same boat and good luck

elliesnan · 7th March 2007, 12:48

will do thanks

elliesnan · 14th April 2007, 11:12

statements arrived today and letter states that"Statements held prior to May 2004 are stored on microfilm which is a means of storage that does not fall within the definition of "relevant filing system" blah blah blah it is a gesture of goodwill to me the customer to enclose copies pre May 2004

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