Nuno21uk v Barclaycard

Nuno21uk · 3rd January 2007, 16:12

Hi,

Iam new to the site and was looking for some assistance.

I have not been a customer of barclaycard since I left University 3 years ago and was wondering if you could help me with a few questions.

- Can i still make a claim even though Iam not a "customer/victim" anymore?
- Is the process for chasing a English based credit card any different for someone living in Scotlabd in terms of where the letter is initially sent?

Any help would be greatfully appreciared

Regards

Nuno

cheddar · 3rd January 2007, 16:27

Hi please read the FAQs and self help material to know what you can you can/can't claim. You can claim for old/closed accounts, also have a look at the scottish forum here: http://www.consumeractiongroup.co.uk/forum/scotland/

Nuno21uk · 10th January 2007, 20:21

Help,

I dont have a cheque book - will a postal order be accepted for my £10 fee?

Thanks

Nuno21uk · 24th February 2007, 10:30

No responses?

Ive read elsewhere it can.

M

buzby · 24th February 2007, 13:26

Yes - a PO is fine, make sure it has the Bank's Name as payee printed on it. Keep the Counterfoil, and await their response.

Nuno21uk · 24th February 2007, 22:19

Cheers buzby.

Much appreciated.

Nuno

Nuno21uk · 25th February 2007, 15:20

Whats the actual Banks full name - for the purposes of the PO?

buzby · 25th February 2007, 15:27

Assuming it is Barclaycard, it would be Barclays Bank Plc

Nuno21uk · 25th February 2007, 15:50

Cheers Buzby thats the one

MARTIN3030 · 25th February 2007, 17:39

Posts moved here

Nuno21uk · 9th March 2007, 17:24

I phoned to ask they recieved okay.

The person said he couldnt possibly remember off the top of his head my letter (I know you cant - but do you not have computers for logging letters?).

I was told they were literally receiving thousands of letters each day and a site had been opened elsewhere (not Northampton) to help deal with the requests.

He said he would take my details and chase up the information for me.

I await the response.

Nuno

Nuno21uk · 12th March 2007, 17:30

Got another phonecall this morning.

They say (despite me having a signed reciept from Royal mail) that they didnt received a letter from me.

Lady (very nice/helpful) said to give it another 7 days then speak to her again directly. She would then try to get them out as a matter of urgency.

40 days clock is still ticking.

Nuno21uk · 17th March 2007, 12:58

Received another call asking me to send another letter

They definately dont have the original

DELAY DELAY DELAY

Mumofthreeboys · 17th March 2007, 13:01

I would prompt them along with one of these letters Data Protection Act - Non-Compliance - Template Letters

Nuno21uk · 18th March 2007, 19:45

I have a direct contact at Barclays and she seems a nice lady.

I will give her the benefit of the doubt on this one and send my letter to her again.

Nuno

Advoc8 · 18th March 2007, 20:05

Quote:

I will give her the benefit of the doubt on this one and send my letter to her again.

When was the last time a bank gave you the benefit of the doubt? To avoid more hassles later I'd stick in one of the non-compliance letters linked to in post #14.

You've proof they received the letter, you shouldn't have to wait because of their inability to keep your letter safe.

Nuno21uk · 20th March 2007, 19:40

Got a letter back from Barclays saying they couldnt find anything on record about my account with them.

I had a Barclaycard just over 3 years ago with them and they say they have nothing on file and it could have been deleted.

I dont have any an Account number or anything am I STUMPED??? OR HAVE I GOT ANY OTHER OPTIONS??

Nuno21uk · 20th March 2007, 20:06

Any help would be greatfully appreciated guys

Advoc8 · 20th March 2007, 20:52

Hmm. Not sure where you go with this one. Did you send them all previous addresses, date of opening/closing the account, date of birth and anything else that they might have used to locate the details?

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide New Edition	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.