Reaver V's Barclaycard! How much longer must I wait?

Reaver · 8th February 2007, 23:57

Hey ALL!!

I sent Barclaycard my data request back on the 28th August 2006, to which they replied on 14th septmber 2006 saying the usual thing about microfiche and only provided me statements from after my account was closed?!?!? They also gave me a 8 week time period to order the £3 microfiche statements before my data request file would be closed.

So I sent a letter after reading the Barclaycard & Microfiche - they are wrong - OFFICIAL thread, back on the 7th january 2007!!!

I'm still waiting for any useful information from Barclaycard!!! Should I send Another £10 data request? I think I shouldn't really have to pay again. Still waiting though....

Will let you all know what happens.

The Reaver

Reaver · 9th February 2007, 00:31

Oh and not to mention the fun I had with the dept. I was pestered with loads of those nasty letter for a couple of years. I ended up paying a dept collector in person at the door £20 per month. After a while I wised up and found out from barclaycard the dept was actually sold to Caboot a while back. So I'd been paying the dept collector at the door, who'd been paying barclaycard, who'd been paying Caboot?!?!

I sorted this out early 2006 and set up a £20 standing order, which later became a £25 standing order afeter I missed a payment. You can tell their phone staff are trained simply to get "£5 more,£5 more!!" out of you.

Although after hearing the amount I owe last time........I have a sneaking susipsion they're charging interest. I must call up I guess and find out, Or maybe just send the letter to ask them NOT to charge interest??

Oh Barclaycard will regret the day they crossed THE REAVER!!!

Reaver · 21st February 2007, 00:52

Hi Everyone!

STILL NO REPLY FROM BARCLAYCARD!!! Should I complain to the information commisioner? Has anyone got a link for me? Many thanks.
I seem to have hit a brick wall here....help?!?

Reaver

bobsp · 21st February 2007, 01:12

Hi,

I have had the same problems with them, I have also complained go Information Commissioners - Enquiry form

They are the worst, really are....

Reaver · 21st February 2007, 23:23

Hey bobsp.

Many thanks there for the link. They are obviously just trying to stall, and after the trouble they caused me!!! From another thread I found someone who already complained. the information comissioner said

"In addition, section 13 of the Act gives individuals the right to claim compensation if they have suffered damage as a result of a contravention of the Act"

So I should be to do a claim for this, I was reading another thread about this but cant find the link right now.
Question: could I include this in my claim for the charges or would I have to do a separate claim?

Many thank.

Reaver

bobsp · 22nd February 2007, 00:04

Hi,

We had a call today and have been assured the statements will be here by the weekend. this is after making a complaint to the Information Commissioners Office and also emailin Adrian Whalley numerous times. We will have to see if they finally arrive....

Reaver · 22nd February 2007, 20:39

Hi,

Sounds promising! When did you complained to information commissioners office? Oh and who's this Adrian Whalley?
Are you going to go after compensation under the data protection act?

Reaver

bobsp · 25th February 2007, 22:11

Hi,

Well the statements finally arrived on Friday (23rd) going thriugh them this evening.

I am going to get my old m/card and b/card's statements, account closed in 2004, but there were plenty of charges on it.

Bookworm · 25th February 2007, 22:15

Quote:

Originally Posted by bobsp

Hi,

We had a call today and have been assured the statements will be here by the weekend. this is after making a complaint to the Information Commissioners Office and also emailin Adrian Whalley numerous times. We will have to see if they finally arrive....

What e-mail address did you use? I might see if that gets me better results than my letters...

bobsp · 25th February 2007, 22:18

Hi,

I used adrian.whalley@barclaycar d.co.uk, never got a reply, but seemed to get a result.

Reaver · 25th February 2007, 22:48

Hey all.

I've just posted my complaint to the information commissioner on the net. Bobsp did you wait for a reply to that before E-mailing Adrain Whalley,and who's he in Barclaycard.

Many thanks y all.

ReaVer

Reaver · 26th February 2007, 02:05

Should I/can I E-mail him anyway and see if I can get my statements?

ReaVer

bobsp · 26th February 2007, 16:41

I emailed him and complained to the Information Commissioners Office at the same time. I let him know I had complained to the Information Commissioners Office, and how dissapointed I was in having to go down thst route, but B/Card had left me with no alternative etc...

I also attached a copy of the Subject Access Request.

Bob

Reaver · 26th February 2007, 19:51

Cool, cheers bobsp.

I'll be e-mailing him later.Lets hope it gets me somewhere.

Whilst Im at it.I've just sent letters to capital one and their DCA 'lowell'. think I'll be doing the same to barclaycard and caboot and stop paying off a dept I'm contesting. Also got see if they've been charging me interest...
Reaver V's Capital one

Reaver

TANZARELLI · 27th February 2007, 01:05

Quote:

Originally Posted by Bookworm

What e-mail address did you use? I might see if that gets me better results than my letters...

Hey Bookie,

Is your Bcard claim still ongoing?

Reaver · 27th February 2007, 02:34

Hey Tanzarelli!?

Going to send the 'account in dispute' and 'CCA'(once I've looked at it) letters off to barclaycard and cabot.

Should a Dept Colection Agency charge interest on a bought dept? How can I find out(an Subject Access Request?)? What can I do about it??

Cheeeeeeeers

ReaVer

TANZARELLI · 27th February 2007, 10:28

Quote:

Originally Posted by Reaver

Hi,

Sounds promising! When did you complained to information commissioners office? Oh and who's this Adrian Whalley?
Are you going to go after compensation under the data protection act?

Reaver

Adrian Whalley is the head of the Data Protection Team at Barclaycard.

TANZARELLI · 27th February 2007, 10:29

If you need information then yes send a full Subject Access Request.

Tanz

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide New Edition	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.