Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
23rd February 2006, 22:50
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#3 (permalink)
| | Classic Account Customer |
I had the same problem with Capitalone, I called them and just asked if they could resend a statement as I needed to check some things out from a few years ago, or could they give me the account number. They changed my address to my new address and said they would send out a statement :o | 
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23rd February 2006, 22:50
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#4 (permalink)
| | Administrator The Consumer Action Group |
Phone them up and tell them you had a house fire (or something like that) and you need a copy of your last statement.
They should be able to work out who you are from your postcode.
__________________
<font face=arial size=1>Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.</font>
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23rd February 2006, 22:50
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#5 (permalink)
| | Classic Account Customer |
I had the same problem with Capitalone, I called them and just asked if they could resend a statement as I needed to check some things out from a few years ago, or could they give me the account number. They changed my address to my new address and said they would send out a statement :o | |
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23rd February 2006, 22:50
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#6 (permalink)
| | Administrator The Consumer Action Group |
Phone them up and tell them you had a house fire (or something like that) and you need a copy of your last statement.
They should be able to work out who you are from your postcode.
__________________
<font face=arial size=1>Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.</font>
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23rd February 2006, 22:56
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#7 (permalink)
| | Basic Account Customer |
on hold.....tra la la!! | |
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23rd February 2006, 22:56
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#8 (permalink)
| | Basic Account Customer |
on hold.....tra la la!! | |
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23rd February 2006, 23:00
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#9 (permalink)
| | Basic Account Customer |
Thanks for your help!!
Apparently I need to go into a branch and they can sort it out for me. I tried the house-fire route but they couldn't do anything on the phone!!! | |
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23rd February 2006, 23:00
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#10 (permalink)
| | Basic Account Customer |
Thanks for your help!!
Apparently I need to go into a branch and they can sort it out for me. I tried the house-fire route but they couldn't do anything on the phone!!! | |
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5th May 2006, 17:20
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#11 (permalink)
| | Basic Account Customer |  Next on the list.....barclaycard
hi,
I want to start my claim with barclaycard even though my card is now closed!!! I've started my court case with capital one so thought I'd start my claim with barclays. However, barclays are saying they are going to charge me £3 per statement (2 and half years worth). I stated the £10 thing and they told me they don't do package deals like that and laughed!!! Cheeky buggers!!!
I am right in thinking they can't charge more than £10 yeah? I got a bit scared incase I'd got it wrong!!! Please advise about this just incase!!! I know it was the case with capital 1.
Have now got my account number at least so I can start properly!!
__________________
Claim against Capital 1 £713........SETTLED.....T hanks Capital 1!!
On my list:
Barclaycard
Littlewoods
Dorothy Perkins/GE Money
NatWest
HSBC account and mastercard
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6th May 2006, 14:41
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#13 (permalink)
| | Platinum Account Customer | Re: Next on the list.....barclaycard
No. £10 is the maximum they are allowed to charge by law. The Data Protection Act 1998 is very clear about this. The mistake (if you can call it that) which you've made is asking specifically for 'statements'. As far as the Information Commissioner is concerned, statements are not covered by the Data Protection Act (for quite obscure legal reasons), HOWEVER, the transactional information which goes to make up the statements most certainly IS covered by the Data Protection Act.
Consider this: your bank archives microfiche copies of all your statements going back to day one. How then do they access the data within those microfiches for their own purposes? (tax, audit, Sarbannes-Oxley etc. etc. etc.). Answer: they obviously have a full computerised record of every single transaction going back at least seven years.
You need to write straight back to them and say that you require ALL data, and remind them of how much time they have left (by law they have 40 days to comply). You can tell them that you will accept statements for transactional information, but they must supply the information.
__________________ Robertxc v. Abbey - £3300 Settled in full Robertxc v. Clydesdale - £750 Settled in full Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff Robertxc v. Style Card - Default removed by order of the sheriff Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.
You can can contact me by email: robertxc@consumeractiongr oup.co.uk
If you are successful in your claim, please donate 5% so that the forum can continue to help others.
Last edited by Robertxc; 9th May 2006 at 21:48.
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London,
NW11 7PE
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