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Go Back   The Consumer Forums > The Consumer Forums
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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 4th May 2006, 20:54   #1 (permalink)
baconbuttyman
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Default advice needed on barclay card and link financial debt collector

my wife had a barclay card debt which has now been bought by link, she foned barclaycard for the statements ect they said they sold the debt on to link, we asked them for the statements they said it £5 per statement, ha, i tried quoting this that the other to no availe, can they charge £5 per statement or would sending the Data Protection Act request to them, get past this, we though we would send one to barclay card and link financial
what the best way, i understood that a tenner was the going rate, so if i sentr the requests with a tenner check would that do it.
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Old 4th May 2006, 21:15   #2 (permalink)
alanfromderby
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Default Re: advice needed on barclay card and link financial debt collector

Firstly, you need to send a Data Protection Act request to Barclaycard - your action for recovery of charges is against them.

Also the send this to the Debt Collection Agency with a £1 postal order:


Dear Sirs,

Account Number: xxxx xxxx xxxx xxxx



Please be aware that I no longer acknowledge this debt to your company, and therefore require you to supply the following documentation before I will correspond further.

Firstly, you must supply me with a true copy of the agreement you refer to in this matter. This is my right under the legislation contained within section 77 (1) and section 78 (1) of the Consumer Credit Act 1974 - your obligation also extends to providing a statement of account. I enclose a £1 postal order in payment of the statutory fee.

I also require that you supply a signed true copy of the deed of assignment of the above referenced agreement.

You are reminded that you are obliged to supply these documents, whether you are the original creditor or not, under section 189 of the CCA 1974.

As you are aware, a credit agreement that is not properly documented and signed by the customer is totally unenforceable under the CCA and therefore is a complete defence to any court claim that is issued.

Take note at this stage, that any legal action you may contemplate will be both vigorously defended and contested.
I am now initiating investigations with Barclaycard into the validity of the original amount that was claimed to be owed, and will be in contact with you again in due course. In the meantime please be aware that I consider this matter to be “in dispute”.



Yours faithfully


This should stop them persuing the matter for the moment - it may also cause them to shoot themselves in the foot.

Please update this thread when you receive anyinformation, I will then be able to advise on the next step.
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Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

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