Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Are you being threatened over debts more than 6 years old? This may be unfair
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The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
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Would you like to clean up your credit file? Check it out | | | | | | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
9th January 2007, 12:50
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#2 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Miss, you do not print out the bundle as is, you need to edit it first as is explained on the page where you download the bundle. Basic Court Bundle
Read this page agin for more information and visit the Barclays forum to see what others have done. |
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10th January 2007, 16:50
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#3 (permalink)
| | Basic Account Customer | Re: Advice on bundle pls very nervous! thats not a very helpful answer now is it - the page where you download the budle says "personalise it"
She says do i just add my correspondance and my statements and leave the rest alone? I think thats all you need to do yes, but someone to confirm that would be nice
what she wants to know is if she needs to print off the contents of the websites referenced in the bundle? I suspect the answer is yes you do but again, some confirmation would be nice
I know that people here provide their time and advice for free, and that a lot of people do ask blindingly stupid questions, but this lady has asked the same questions I have been wondering about and no one seems to be able to say yes or no to these things??
To simply point people back to the page they are asking questions about when they have obviously read all that is there is patronising in the extreme, the info she asked for is not on that page so why send her back there?
I thank people here for all the work they do, its a great site, and as Admin on a huge footy forum myself i know how hard a job it can be, but i have to say it seems that the stock response to people is "all the info you need is in xxxxxxx page, go there" even if that page does not contain the info they asked for. |
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10th January 2007, 17:12
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#5 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Hi missmoneypenny
You have printed out the bundle from the link in bookworms bundle thread ?
You print out the statutes and case laws you wish to rely on in court. Personalise it just means to add anything else which relates to your case....eg. the dataprotection act, or section 32 of statute of limitations - if your claim involves those in any way.
The bundle is basic, it wont fit everyones claim, but for the most straightforward return of 6 years bank charges, it is fine.
Add your correspondances, bank statements, schedule of charges to it, collate, index and copy it 3 times.
I hope thats what you are asking ? |
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10th January 2007, 17:14
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#7 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Also on your court order does it ask for a statement of evidence ?
also I'll go look at the bundle thread see if it can be improved at all, but you must remember this is a self help forum. We cant supply a template for every eventuality, and if we did, and you did get into court, would you be prepared ?
The bundle should be suitable as a starting point for getting documents together to submit to the court. They are standard statutes and case laws. I dont understand what you want to amend or edit ? Its a basic bundle to help - it wasnt there when i did mine, I researched and found my own information out, brought it together, and made up the bundle. I learnt a lot and felt fully confident when I went to court. The library is full of case laws and statates, OFT reports and competition commission reports....everything you need is on this site really. It takes time, effort and research.
Last edited by Karnevil; 10th January 2007 at 17:27.
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10th January 2007, 17:28
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#8 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Sorry if it sounds unclear, I fail to see how to make it clearer:
The Index page says:
- Correspondence. I should think that's self-explanatory.
- Latest Schedule of Charges. Ditto.
- Statements. Ditto.
- Case of laws and everything else from then on is included, ready to print, as is. The links to the OFT & the EDM are there because they're easier to print directly than to format and print.
I'm not sure what else I can possibly do to make it simpler, tbh.
Last edited by Bookworm; 10th January 2007 at 17:37.
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10th January 2007, 17:37
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#9 (permalink)
| | Basic Account Customer | Re: Advice on bundle pls very nervous! Quote:
Originally Posted by karnevil Also on your court order does it ask for a statement of evidence ?
also I'll go look at the bundle thread see if it can be improved at all, but you must remember this is a self help forum. We cant supply a template for every eventuality, and if we did, and you did get into court, would you be prepared ?
The bundle should be suitable as a starting point for getting documents together to submit to the court. They are standard statutes and case laws. I dont understand what you want to amend or edit ? Its a basic bundle to help - it wasnt there when i did mine, I researched and found my own information out, brought it together, and made up the bundle. I learnt a lot and felt fully confident when I went to court. The library is full of case laws and statates, OFT reports and competition commission reports....everything you need is on this site really. It takes time, effort and research. | i totally agree with you that this process is one of learning - i would not want to end up in a court and not have at least a reasonable understanding of the issues that were being raised, reading the contents of the Bundle helps in that process, i agree.
However within the Bundle are 2 website links, to confirm if they need printing out and including as full documents would be a start!
You also mention this "Statement of Evidence" which has no mention anywhere in respect to the Bundle surely there should be some mention of that when downloading this??
At all other stanges there is seems to be standard wording, with different coloured sections for different eventuallities, at every other stage people get told to stick to the standard wording and add/remove the sections that apply to them, then at the final hurdle it changes to "work it out yourself" it just seems a little bit like we'll help you, but only so far!
Would be great if someone could |
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10th January 2007, 17:44
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#11 (permalink)
| | Basic Account Customer | Re: Advice on bundle pls very nervous! Quote:
Originally Posted by Bookworm Sorry if it sounds unclear, I fail to see how to make it clearer:
The Index page says:
- Correspondence. I should think that's self-explanatory.
- Latest Schedule of Charges. Ditto.
- Statements. Ditto.
- Case of laws and everything else from then on is included, ready to print, as is. The links to the OFT & the EDM are there because they're easier to print directly than to format and print.
I'm not sure what else I can possibly do to make it simpler, tbh. | That has just made it clearer!!
maybe some of that info should be included in the page where you download it. (that you have to print the OFT and EDM docs yourself) and some confirmation that you need only "personallise" the first 3 sections?
Not wanting to be seen as ungrateful - it already is about 20x better than i could have even imagined i could do on my own, i guess as a newbie sometimes you can't see things that those of you with the knowledge take for granted, i know in my line of work (IT) i often have to think "am i taking peoples level of understanding for granted?"
I guess this is the same, since you understnad what you need to send it makes perfect sense, those of us with less legal minds just need a little more noddy instructions i guess.
Thanks for responing so positively, was worried it would be seen as complaining and being ungrateful! |
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10th January 2007, 17:46
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#13 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Quote:
And one more question about this bloomin bundle if you dont mind is should I include a skeleton argument?
My letter from the court simply says I must supply the following
Copies of all documents upon which i wish to rely
Statements of all witnesses, including parties upon whose evidence you wish to rely etc etc (I assume this is not applicable to my case)
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WITNESS STATEMENTS
You will need to submit a witness statement for yourself.
I will get a template which gives you an IDEA of what to put. |
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10th January 2007, 17:51
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#14 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Quote: |
case/claim No: [cLAim number]
| Quote: In the [insert court name] County Court I, [insert name] of [insert home address] will say as follows:-
1.I am the CLAIMANT is this case.
2.I make this Witness Statement in support of my xxxxxxxxxxxxx
3.I make this Witness Statement from information and facts within my own knowledge and which I believe to be true. 4. I have contracts with the defendant since before January 2000. I am claiming the return of money taken by the defendant in the way of charges since January 2000.The bank's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law.
5. on 21/ 6/2006 Data Protection Act – Subject Access Request: Letter to defendant requesting complete list of transactions relating to my accounts since 21/6/ 2000. £10 fee enclosed. 6. On 21/6/2006 letter to defendant debt collection agency informing Abbey-wescot credit service ltd that I have cancelled my direct debit arrangements as the debt amount claimed is a unlawful penalty charges and the matters is in litigation. 7.On 25/06 /06 received a formal letter from wescot credit service ltd stating that my outstanding balance is £1701.03 that they would write off 20% (£340.21p)if I settle within 8 weeks they would mark my credit record satisfied. 8.On 12/7/06 received a letter from wescot credit service ltd saying that I should resume with my monthly payments. 9. On 12/7/06 a letter sent to wescot credit service ltd informing them that I am refusing to comply to their request to resume the monthly payment pending court outcome on my claim and I requested for the monies paid to wescot to be refunded back to me. 10. On 21/7/06 received a letter from wescot credit service ltd saying that they need to investigate with there client abbey and the account is put on hold. 11.On the [date] I filed with xxxxxx County Court a claim against the respondent for the return of excessive penalty charges as outlined in my particulars of claim. COMPLETE WITH YOUR OWN INFORMATION 23. On 11/10/06 Notice of acknowledgement received from court. 24. On 25/10/06 Notice that a Defence has been filed received from court. 25. On 28/11/06 Allocation Questionnaire completed and returned to court. £100 fee enclosed. 26. On 20/11/06 Notice of Allocation to Small Claims Court received. 27. On 20/11 /06 Letter from DISTRICT JUDGE WRIGHT orders the hearing on 27/02/07 at croydon county court. 28. On 3rd /01/07 letter submitting disclosure of lists the claimant will be relying in court and requested a copy disclosure from defendant as to which he will be relying upon to be sent to me. 29. My claim is that the bank's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. Further, as a disproportionate penalty they are invalid under the Unfair (Contracts) Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999. Para.8 and sch.2(1)(e). In the event that the charges are not a penalty then they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. I have repeatedly asked the bank to justify their charges but they have declined to do so. As reported on a recent BBC2 ‘The Money Programme’, three experts have researched for a period of time and their conclusion is that the maximum cost incurred to process a ‘bounced cheque’ is £4.50 and a ‘direct debit or unauthorised overdraft’ is £2.50. Therefore being charged £20-£35 for the same ‘service’ is unlawful. I am claiming interest under section 69 of the County Courts Act 1984 at the rate of 8% a year on £xxxxxxxx p including costs from xxxxxx DATE xxxxxx to such period as the court deems just Statement of Truth I believe the facts stated within this Witness Statement to be true and exhibit Exhibits [your initials 1] comprising of xx pages.
Dated this day of 2006
Signed
[type name]
| Okay you need to enter all your own letter/contact/timelines etc into this. You can add in more from your POC if you wish, or refer more to cases you are including in your bundle.
Last edited by Karnevil; 10th January 2007 at 18:15.
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10th January 2007, 18:17
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#15 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! Quote:
Originally Posted by yorkshiregrit That has just made it clearer!!
maybe some of that info should be included in the page where you download it. (that you have to print the OFT and EDM docs yourself) and some confirmation that you need only "personallise" the first 3 sections?
Not wanting to be seen as ungrateful - it already is about 20x better than i could have even imagined i could do on my own, i guess as a newbie sometimes you can't see things that those of you with the knowledge take for granted, i know in my line of work (IT) i often have to think "am i taking peoples level of understanding for granted?"
I guess this is the same, since you understnad what you need to send it makes perfect sense, those of us with less legal minds just need a little more noddy instructions i guess.
Thanks for responing so positively, was worried it would be seen as complaining and being ungrateful! | What legal mind? Who, where? 
Meet French housewife and carer, duckie. 1 year ago, I had no idea about what any of those terms meant. That's actually why I put the bundle together, because I realised how daunting it can be to try and work out what to include.
I thought it was all self-explanatory, but have already altered the post to hopefully explain further. Work in progress, as ever.  |
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10th January 2007, 18:18
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#16 (permalink)
| | Platinum Account Customer | Re: Advice on bundle pls very nervous! The Skeleton argument will really just be a note to yourself on a couple sheets on which you set out your case as you wish to argue it in court, and refers to documents within in your bundle (with referenced to index and page numbers etc)
If you have three copies with you when you go to court if the judge wants a copy you can give it to him and the defendant. |
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