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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 18th December 2006, 13:00   #1 (permalink)
missmoneypenny
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Join Date: Dec 2006
Posts: 23
missmoneypenny Novitiate
Default Advice on AQ please!

Hi there,

I have received an Allocation Questionnare for my case against Barclacard. In their defence they something along the lines of claimant has not submiited charge schedules or stated bank account number therefore case should be struck out, wasting court time etc etc

Should I be sending my account details and a list of al charges and dates etc along with the AQ? And should this me mentioned in any other info section of AQ...what else to i need to include here?
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Old 19th December 2006, 09:20   #2 (permalink)
TANZARELLI
Platinum Account Customer
Default Re: Advice on AQ please!

Hi have a look at this:

Allocation Questionnaires - A guide to completion

Then submit once completed within the deadline. You should also add this into section G of the allocation questionnaire it basically states that you want them to disclose their costs which they will not do. This may mean they will see you mean business.

"I am respectfully requesting my claim be heard via the small claims
track. This issue is not a complicated one; it is an issue of fact and
not of law. The issue is only whether the money levied by the
defendant in respect of its customer’s contractual breaches exceed
or even reflect their actual costs incurred. I am happy to pay their
actual costs and I am surprised the defendant did not counterclaim
for these, as I would have paid them without argument. However,
the continuing problem is (in common with the hundreds of other
cases currently being brought by other bank customers) that the
banks are refusing to reveal the details of their penalty-charging
regime, and that the charges they apply to accounts for exceeding
overdraft limits and so on are entirely disproportionate to the
actual costs the banks incur. As the banks have a fiduciary duty
towards their customers, they have a duty to deal straightforwardly
and in utmost good faith. Accordingly, I would respectfully ask that
the court in this case, not withstanding allocations to the small
claims track, order standard disclosure. I understand that it is in
the courts discretion to do so. I believe this would bring a rapid
end to this litigation. I have attached the schedule of the charges
I am claiming for to this allocation questionnaire to show a
breakdown of the amounts for the courts perusal.
I believe the case will take no longer than 1 hour".


Hope this helps

Tanz
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