Barclaycard - Statements requested

[aisrael]

Have sent email to Barclaycard today requesting copies of statements from when account was opened. I have had alot of charges from Barclaycard, mainly to do with late payments for which they charge me £20, this takes me over my limit and so they take another £20 from me for going over!!

Ahh well, the clock is ticking!!

[Bookworm]

If you requested by e-mail, how are you going to pay the £10?

I'll guess right now this will happen: They'll say statements are not covered. You'll have to write back with a cheque for £10 and a Data Protection Act letter. They'll then send you your statements going back to june 04 approx and a computer printout, and a letter stating that the rest is on microfiche, and therefore not covered by the act.

In the meantime, you are already giving them extra time if you haven't sent payment. My advice is forget your e-mail, write the letter tonight, send it tomorrow with the £10.

[Bignig32]

Could i ask, is the standard Subject Access Request letter good for credit card companys?

	Subject Access Request A Subject Access Request is a demand which you can make to any organisation to disclose any personal information which they hold on you. The right to disclosure of data is provided by the Data Protection Act. There is no time limit. The organisation is obliged to reveal everything they have about you - which you ask for - as far back as you ask for. There are very few exceptions. It does not matter whether the data is held on microfiche, in an archive, on tape, in a cardex system, in sound recordings or in screen notes. Some companies are saying that they do not have to disclose where it would be difficult to do so - "disproportionate effort". This is untrue. Disproportionate effort refers to something else under the Act. If you are seeking bank charges information then you should ask for "all data held on you" and you should make it clear that you want everything as far back as it goes. Do not be put off by excuses. Do not accept being fobbed off. It is not in your bank's interest to make full disclosure to you. This means that it is in your interests to get it. If you have not started gathering your bank charges information yet, then you should start now. There will soon be a big rush once the OFT test case has been settled. Get all of your bank account informtion as far back as possible. At least as far back as 1995. If your bank says that they don't keep data as far back as this, don't accept it. Be persistent. They've got what you need in some form or other.