Nitch v Barclaycard

[nitch]

Hi,

I sent my S.A.R almost 40 days ago and have not heard a thing from Barclaycard yet. I sent the S.A.R by recorded delivery. What do I need to do as it does not seem like they are going to respond within the 40 days?

Do I just estimate my charges and then send the next letter claiming the estimated charges or do I need to send another S.A.R?

Any help you can give me would be very well received.

Thankyou very much

Nitch

[ADDABET]

Nitch,

As it says in the Step by Step instructions in the FAQ's :

'Under the Data Protection Act - the Data Controller has only 40 days to provide this information. If they refuse, or do not furnish you with the full information within 40 days, report them to the information commissioner - Information Commissioners Office – Information Commissioner's Office - for a breach of the Data Protection Act. We also have templated letters to force compliance through the courts - see the Templates Library.'

Try giving them a call before the deadline to chase things up as i did and then as if by miracle they appeared !!!

[skbuncks]

Did you send it recorded delivery?
Have they cashed your check for £10 yet??

[nitch]

Hi, thanks for your reply. Yes I sent it recorded delivery with a cheque but don't think they've cashed it yet. Surprised to not hear anything at all from them. I think I will call them tonight or tomorrow. Do I just call the usual customer services number?

Thanks

[nitch]

Right, I've been very stupid....sent the S.A.R to completely the wrong address so they have not received it. However I've been digging through my filing cabinet and have found the majority of statements.

As I have quite a few of them and the charges total to £290, would it be reasonable to estimate the rest of the charges levied against me as I would imagine there to be at least another £100 worth or should I pay for the microfiche copies?

Thanks