Darling v Barclaycard

[darling]

Data Protection Act - Subject Access Request Sent today.

Address Used:
Dept LRC
Data Protection Team
Barclaycard
1234 Pavillion Drive
Northampton
NN4 1SG

	Subject Access Request A Subject Access Request is a demand which you can make to any organisation to disclose any personal information which they hold on you. The right to disclosure of data is provided by the Data Protection Act. There is no time limit. The organisation is obliged to reveal everything they have about you - which you ask for - as far back as you ask for. There are very few exceptions. It does not matter whether the data is held on microfiche, in an archive, on tape, in a cardex system, in sound recordings or in screen notes. Some companies are saying that they do not have to disclose where it would be difficult to do so - "disproportionate effort". This is untrue. Disproportionate effort refers to something else under the Act. If you are seeking bank charges information then you should ask for "all data held on you" and you should make it clear that you want everything as far back as it goes. Do not be put off by excuses. Do not accept being fobbed off. It is not in your bank's interest to make full disclosure to you. This means that it is in your interests to get it. If you have not started gathering your bank charges information yet, then you should start now. There will soon be a big rush once the OFT test case has been settled. Get all of your bank account informtion as far back as possible. At least as far back as 1995. If your bank says that they don't keep data as far back as this, don't accept it. Be persistent. They've got what you need in some form or other.

[darling]

Information received today or so I thought. In fact I got a load of useless paperwork and a letter stating that my information is stored on microfishe and I would have to pay £3 each for copies. Well yippee dee, guess what I've sent them a nom-compliance letter with 7 days to comply.

[darling]

Letter received from Carl Nuttall, Customer Relationship Manager. Same old remarks as before, information stored on microfiche etc, and not readilly accessible. Basically if I'm not happy refer us to the Financial Ombudsman Service.
Ok so I know the next step is to take court action, but due to financial circumstances at moment this one is going to be put on a back burner, and being saved till later. But in the meantime I will be reporting this to the Financial Obudsman as well.