GlenDB7 v Barclaycard

GlenDB7 · 1st October 2006, 22:42

Data Protection Act request sent 6/9/6

Statements received 13/9/6

Request for refund of charges of £170 sent 1/10/6

GlenDB7 · 4th October 2006, 23:29

Letter received "I'm very sorry to hear or you dissatifaction blahdy blahdy blah...we aim to resolve matters by th 27th October 2006"
from Katrina Downs - Customer Relations Manager 4/10/6

GlenDB7 · 10th October 2006, 21:31

Letter received offering the difference between the my charges and £12 per charge. Credited my account with £64. Dated 6/10/06 by Debbie Woodcock (Customer Relationship Manager)

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