Barclaycard Contact Address

[Bookworm]

Works for both Data Protection Act and normal contact.

Barclaycard
1234 Pavilion Drive
Northampton
NN4 7SG

[Bookworm]

Correction to above. The Data Protection Act info now goes to :

Barclays Data Protection
Radbroke Hall
Knutsford
Cheshire
WA16 9EU

[lynzpower]

Incidentally I posted to Radbroke hall and it got forwarded to Nortampton

thats where the legal compliance team are based AFAIK

[Cpt Black]

Ok, will sent the Sunject Access Request to Northampton - they have 40 day sto pass it around anyway. In any case, who do I write the £10 check to then?

Cheers
C

[towelie]

Anyone have any email addresses for Barclaycard?

[bobtheb]

I sent my Data Protection Act letter to Barclays as this is the address on my Barclaycard statement .Has anyone else done this? Is it alright?

[Warms]

Originally Posted by bobtheb

I sent my Data Protection Act letter to Barclays as this is the address on my Barclaycard statement .Has anyone else done this? Is it alright?

I wanted to send mine to

Barclays Bank PLC
1 Churchill Place
London
E14 5HP

which is the address on the statement, too.
Now I am a bit confused!

[Cpt Black]

I sent my Data Protection Act to churhill place and got my statements back (post may 04) within about 4 days, however I didn't need to go back beyond may 04 so sent my prelim letter (the timeline expires on the 8th) to Sue Lomas in Manchester (for Barclaycard) and Radbroke Hall, cheshire for Barclays Bank. Altough just had a normal time delay letter from Barclays Bank.

Hope this helps, PM me if not.

Cheers
Cpt Black

[andyhargreaves]

Originally Posted by Warms

I wanted to send mine to

Barclays Bank PLC
1 Churchill Place
London
E14 5HP

which is the address on the statement, too.
Now I am a bit confused!

I'm going to go for that one too, although from the barclaycard website it says

Barclays Bank PLC
1 Churchill Place
Freepost RTLA-CSUE-TCHC
London
E14 5HP

May as well save a stamp while we're at it!!!

Andy

[Warms]

Originally Posted by andyhargreaves

I'm going to go for that one too, although from the barclaycard website it says

Barclays Bank PLC
1 Churchill Place
Freepost RTLA-CSUE-TCHC
London
E14 5HP

May as well save a stamp while we're at it!!!

Andy

I ended up using
Barclays Data Protection
Radbroke Hall
Knutsford
Cheshire
WA16 9EU
Good luck, Andy!!!

[Cpt Black]

i used the london address and got statements from may 2004 within 4 working days. I don't think it actually matters which address you use, it will get forwarded to correct dept. and processed within the timeframe. However, getting statements from beyond may 04 is still an issue (though not for me as I started the account in Aug 05.

Hope this helps
Cpt Black

[dayglo]

just spoke to B/C on the phone. They have set up a new dept. to handle these queries apprantly

I was told to send them to:

Dept. LRC
Data Protection Team
Barclaycard
1234 Pavillion Drive
Northampton
NN4 1SG

[nahrobson]

I just wrote to them using the stock letter and sent it today to the address on my statement. Hope it works! Bit new to this!!

[jimmelling]

Recieved letter back from Deborah Woodcock Customer Relationship Manager @
Barclaycard
PO box 599
Manchester
M60 3NF

Tel: 0161 200 7476

She says Our computers do not allow us to print historic data, nor can they serach for charges to individual accounts. She happily says default charges were only introduced in mid 2001. She will close my file if she doesn't hear from me within 8 weks of her letter.......She will!

[nahrobson]

MAny thanks. I'll wait for the same reply then!

[Mux]

I've put 'FAO Data Controller' and it's going to 1 Churchill Place, cos that's where the Info Commissioner says they are. And forget the FREEPOST, cos it'll end up in the bin. Proof of posting isn't proof of receipt.

Send by registered post, to the registered address, and they won't have any excuses.

Will let you know!

[andyhargreaves]

Originally Posted by Mux

...And forget the FREEPOST, cos it'll end up in the bin.

Not necessarily, I got a fairly quick acknowledgement to the one I sent freepost.

Each to their own, though.

Andy

Originally Posted by dayglo

just spoke to B/C on the phone. They have set up a new dept. to handle these queries apprantly

I was told to send them to:

Dept. LRC
Data Protection Team
Barclaycard
1234 Pavillion Drive
Northampton
NN4 1SG

Hi dayglo, when you say they have set up a new dept. to handle these queries which queries do you mean? ie. copies of old statements etc., or letters before action? On my statement it says the address to contact them on is

Customer Services
Barclaycard House
P O Box 5592
Northampton
NN4 1ZY.

I'm preparing to send off my lba. Which address do you think I should send it to please?

[thegoodgirl]

It seems that my letters are being dealt with by Katrina Downs and Carl Nuttall at the following address:

Barclaycard
PO BOX 599
Manchester
M60 3NF

Do you think I should continue to correspond with these people or take it to London?

[jimmelling]

Hiya good girl

I got a reply from a customer relationship manager from the manchester address within 5 days. They disagreed with the legal analysis but offered to refund the difference between the OFT recommnded charge of £12 and the late payment charge of £20 as a good will gesture. I have sent a rejection letter asking for the full amount to the same office.

I dont think it matters which address you use or which person replies - it will be forwarded internally to the right peson. Good luck!