My wife recently received a £12.00 charge against her Barclaycard account - even before she had received her new statement that showed that she had made a £20.00 payment off her old statement.
I wrote a
five-page letter to the person whose name was on that statement, holding him directly responsible for all charges and actions against my wife's account now, or in the future. I demanded repayment and expenses within 48 hrs and a written response within 7 days or less.
I told him that he and everyone involved would be liable for prosecution under the Theft act and may also be found guilty of collusion to fraud and money laundering.
I told them that they had deliberately allowed my wife's account to go over limit in the full knowledge that this would give them their excuse to apply charges and I stated that under no circumstances would my wif'es account be allowed to exceedthe limit and it was their responsibility to ensure that it did not.
I also told them that any letter from them that did
not say that the charges had been refunded would be considered to be their final determination and Walter Merricks, Chief
Ombudsman would be immediately notifed.
I referred to previous precedents and told them that I should need witnessess, proof of evidence and other information if they wished to challenge this. I also demanded £28.55 to cover my expenses in pursuing this claim against their illegal actions.
...Seven days later, my wife received a letter saying that although they did not believe that all my arguments were valid and that their charges were fair, blah, blah, (Yeah, right!) they had credited
£48.00 to her visa account!
Successful Claims 
Re: Successful Claims 
Re: Successful Claims 
