ok i have sent an email to equita i phoned them and told me to do this so here is a copy of email please let me know what ya think guys
To ms karen fowler
i have been urged to contact you regarding my fees on the 2 above accounts
i am not happy with the fees that have been added to the accounts and i wish for a refund of fees on the bases that a bailiff should never have pestered me like mr ##### did on the grounds that i have m.e a serious longterm illness i will go through each account explaining my reasons
account ########
fee 1 of £20.00 i have no problem with
fee 2 of £15.00 i have no problem with
fee 3 of £37.00 i HAVE A PROBLEM WITH
a bailiff never came to levy, a bailiff has never entered my property, has never taken goods, i have never signed a walking possession agreement.
For making a levy (i.e. where the bailiffs gain peaceful entry and make a list of goods)
£22.50 for the first £100 or less
4% for the next £400
2.5% for the next £1,500
£15 or 15%
as this didnt happen i know that i cannot be charged for this event
fee 4 of £110.00 I HAVE A PROBLEM WITH
this fee can only be charged once a levy has already been made which has already been covered that it didnt happen also can only be charged once goods have been removed i also instructed mr ###### that i had m.e and was told although sympathetic there was nothing he could do he was just there to collect the money and although i paid IN FULL was still charged the £110.00
i know now that at this point my debt should have been handed back to manchester city council the £308 that i paid mr ##### was my rent money and i was nearly evicted because of this i was forced to pay mr ##### as i was so ill and tired and was in a very bad state it was money i did not have.
For one attendance with a vehicle with a view to recover goods after the levy has been made under this heading
Reasonable costs incurred
(N.B. only one charge can be made.)
account ######
fee 1 of £22.50 i have no probem with
fee 2 of £16.50 i have no problem with (apart from tha bailiff shouldnt have called resons are as followed)
it says that the bailiff called to me on the 21/10/2003 i dont understand why a bailiff was instructed to call on me as a payments were up to date on this account at that time i made a payment on the 17/10/03 as per arrangement made on the 24/09/2003 under account ######
fee 3 of £36.00 I HAVE A PROBLEM WITH
a bailiff never came to levy, a bailiff has never entered my property, has never taken goods, i have never signed a walking possession agreement.
For making a levy (i.e. where the bailiffs gain peaceful entry and make a list of goods)
£22.50 for the first £100 or less
4% for the next £400
2.5% for the next £1,500
£15 or 15%
again as this didnt happen i know that i cannot be charged for this event.
fee 4 of £110.00 I HAVE A PROBLEM WITH
this fee can only be charged once a levy has already been made which has already been covered that it didnt happen also can only be charged once goods have been removed i again informed mr ###### of my condition.
now you say that equita and mr ##### knew of my m.e you still never sent my case back to manchester city council and you still charged me £110.00 even though nothing happened
For one attendance with a vehicle with a view to recover goods after the levy has been made under this heading
Reasonable costs incurred
(N.B. only one charge can be made.)
i have been informed by a number of your staff that a debt cannot be refered back to the council i know that that information is not correct and that it can be refered
i have been onto the manchester city council website and have seen their bailiff code of conduct which can be found here
www.manchester.gov.uk/counciltax/payments/bailiff.htm
which says i quote
the bailiff should at all times use his professional judgement to refer back to the council if he considers that, due to the personal circumstances of the debtor, it would be inappropriate to proceed to levy distress. in particular, cases such as;
and it has a list of individuals i for example am covered under number
3.has young children and servere social deprivation is evident(as having m.e i dont go out very often and at the point of visits my children ranged from 12 wks old to 4 yrs old)
10. Long term sickness or serious illness including terminally ill (m.e is a longterm illness i so far have had it for 12 years but diagnosed in may of 2004)
one last note which involves both accounts is that there is discrepences with dates
for example
in account ###### i called on the 17/10/2003 when account ###### the same payment and conversation took place on the 20/10/2003
and again in account ###### you say that mr ##### called to my property on the 28/04/2005 yet on account ##### it was the 06/05/2005
i know that the correct date was the 06/05/2005 and both accounts were delt with at the same time.
what i would like is a return of fees for
account 1
£36.00
£110.00
totaling £146.00
account 2
£37.00
£110.00
totaling £147.00
TOTAL £293.00
could you please email or contact me on tel no to arrange to settle this matter asap
failure to resolve this matter will involve me contacting my local mp (mrs beverley hughes)and other institutions
also resulting in legal action being taken against equita as a member of the consumeractiongroup i am now
fully aware as to my rights on this matter
yours thankfully
Mrs A B
equita advice needed please **WON** 
