consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Bailiffs and Sheriff Officers

Bailiffs and Sheriff Officers Your rights when dealing with bailiffs and sheriff officers


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 9th February 2008, 17:55   #1 (permalink)
mamma_mia
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 6
mamma_mia Novitiate
Default what a mess please help!

sorry if this is long, but i will get background out of the way first

last year I had rossendales at my door asking if they could come to some agreement for council tax arreas, i let them in and signed to say i understood the paperwork etc ( i had a 5 day old baby hungry and tired and just wanted rid so stupid me fell for it ) , later i realised it was a walking possesion Id signed so i had no choice but to cough up £300 and then he set up installments for me.
unfortunatly I didnt manage to keep repayments as Im now a single mum on income support and things are really tight
Last week i had a letter through the door was a notice to possess my goods , i rang rossendales and tried to explain but they said i had to speak to the bailiff direct so rang him and he said he would accept £50 and then set up instalments once id sent off a means of earnings statement
so i paid £50 and the statement was sent off the next day, the total bill was £1077.99

yesterday 2 bailiffs came and i told them Id sorted it with the other bailiff and showerd him the reciept that id paid and he said oh its a differant referrance no' this one goes back to last year when you didnt keep up your re payments, so i said i thought this one that mr **** came for was the whole lot and he said no there 3 differant cases here
so I said what do I do now, he said you either pay up or we remove goods , I said theres no way I can pay this im a single mum now on benefits, he said I had till monday to pay £289. or he will remove the goods
hes coming at 2:30 on monday
Im going to the cab first thing mon morning but have you got any advice please
my mil says I dont have to pay anything and dont have to let them in and that cab will fill out forms and stuff, but will it be differant as I signed a walk in possesion last year will that have expired as I paid the bailiff the warrent ?
there was no notice of possesion through or anything , only 1 last week which is when i paid £50
how can rossendales justify sending 2 in 1 week ? how do they expect me to pay

I realise its my own fault but I cant be expected to pay this much surely

any help really appriciated

thankyou


Anyone ? please

Last edited by mamma_mia; 10th February 2008 at 21:29.
mamma_mia is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th February 2008, 20:20   #2 (permalink)
mamma_mia
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 6
mamma_mia Novitiate
Default Re: what a mess please help!

sorted
mamma_mia is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th February 2008, 20:42   #3 (permalink)
tonycee
Platinum Account Customer
 
tonycee's Avatar
Default Re: what a mess please help!

Please tell if you want to.
My heart went out to you over the weekend.
I so wished i could have done something.
tonycee is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 11:59   #4 (permalink)
mamma_mia
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 6
mamma_mia Novitiate
Default Re: what a mess please help!

Quote:
Originally Posted by tonycee View Post
Please tell if you want to.
My heart went out to you over the weekend.
I so wished i could have done something.

thankyou hun.
I went to the citizens advice, was there 3 hours, they rang the bailiff who said basically because I have signed a walkin possesion I do still have to pay the £279 but he will give me more time ( by the end of the week ) so im borrowing the money from my mum, then i can repay the debt at £15 a week,
its alot of money when im a single mum but apparantly thats the only way round it,
mamma_mia is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 18:14   #5 (permalink)
tonycee
Platinum Account Customer
 
tonycee's Avatar
Default Re: what a mess please help!

Life sucks sometimes.
I think you are doing the right thing.
If they dont get paid, they will just add and add and.

Please remember we are here if you ever get in a pickle again. Or just need an ear.

One thing to remember is, they have "no power" unless you give it to them.

Never let them in your house.
Never sign anything.
Get everything in writing.

Regards.
tonycee is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 18:47   #6 (permalink)
chris600uk
Platinum Account Customer
Default Re: what a mess please help!

You know that just doesn't sound right.

I obviously didn't read your first post correctly, because I didn't pick up that you were already on Income Support.

It seems to me that you have a right to ask the Council to take the debt OFF the bailiffs and deduct a small amount extra to cover it.

We've covered this ground before I'm sure of it, just can't remember where.
chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 18:54   #7 (permalink)
mamma_mia
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 6
mamma_mia Novitiate
Default Re: what a mess please help!

Quote:
Originally Posted by chris600uk View Post
You know that just doesn't sound right.

I obviously didn't read your first post correctly, because I didn't pick up that you were already on Income Support.

It seems to me that you have a right to ask the Council to take the debt OFF the bailiffs and deduct a small amount extra to cover it.

We've covered this ground before I'm sure of it, just can't remember where.
well that sheds a new light on it thankyou, wonder why the citizens advice didnt say that. do you think its worth asking the council tomorrow
Its only very recent i claimed income support as its very recent Ive become a single mum
mamma_mia is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 19:04   #8 (permalink)
chris600uk
Platinum Account Customer
Default Re: what a mess please help!

Well it doesn't really matter how you came to be in a "vulnerable category", or how long you've been that way; just that you are.

Tomtubby has done a template letter which is about somewhere, says all the right things and should do the trick.

You must do it in writing or email and in writing, because you have to have proof of what was or wasn't said. I know this to my cost.
chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 19:07   #9 (permalink)
chris600uk
Platinum Account Customer
Default Re: what a mess please help!

Here is one to give you the general idea, until I can find the tt version.

To: Bailiff Company
Date:

DearSirs,

Re:Accountreference.

I refer to your letter dated (enter date)informing me that your company have been instructed by (enter local authority) to enforce a warrant/liability order etc against me, in respect of arrears of council tax.

In your letter you state that you will be visiting/returning to my home to (seize/auction etc my goods.)unless full payment of (enter amount) is made by return.

The purpose of this letter is to advise your company that I am in receipt of (income support/jobseekers allowance) and am enclosing as proof, a copy of (payment book/letter from benefits agency.)

I am informed that deductions can be made directly from my benefits to pay my arrears of council tax. This is provided for in the Council Tax (Deductions from Income Support) Regulations 1993.

For this reason, I would like to request that this account be referred back to (local authority) so that the relevant forms can be completed.

I am also aware that once deductions are in place, Regulation 52 of The Council Tax (Administration & Enforcement) Regulations 1992 expressly forbids any enforcement action.

As I have now made you aware of (my/our) circumstances, and provided proof, if your company continues with enforcement action, I will consider making a formal complaint about the bailiff’s conduct to the County Court

Could you please confirm safe receipt of this letter, a copy of which is being sent to my local authority.


Yours Faithfully.
__________________
Tell everyone everything, in triplicate, at every stage. their mistakes are your ammunition.
If I've been really really helpful, click my scales and let me know
If you think I'm wrong, say so, cos I don't mind being corrected - it's how we learn
chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 19:13   #10 (permalink)
chris600uk
Platinum Account Customer
Red face Re: what a mess please help!

Oops! that was tt's letter.

So there you go
chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th February 2008, 23:55   #11 (permalink)
tomtubby
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2007
Posts: 1,403
tomtubby Informativetomtubby Informativetomtubby Informative
Default Re: what a mess please help!

Thank you Chris for providing our template letter.

Mamma Mia,

I am not to happy with the advise that you have been given. Can you PM me the name of the actual bailiff who agreed the walking possession so that I can search our database to ensure that he is certificated.

I can then advise further.
tomtubby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th February 2008, 08:16   #12 (permalink)
tonycee
Platinum Account Customer
 
tonycee's Avatar
Default Re: what a mess please help!

Quote:
Originally Posted by tomtubby View Post
I am not to happy with the advise that you have been given.
Maybe you could explain further.
tonycee is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th February 2008, 10:19   #13 (permalink)
chris600uk
Platinum Account Customer
Default Re: what a mess please help!

I think tt means the cab's advice.

From my own experience, being on Income Support it follows that payments for council tax arrears should be deducted from the benefit at the official rate.
I didn't see it cos I didn't read the OP's first post properly.
chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th February 2008, 12:58   #14 (permalink)
tomtubby
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2007
Posts: 1,403
tomtubby Informativetomtubby Informativetomtubby Informative
Default Re: what a mess please help!

CAB are very busy dealing with cases like this all day.

However, Mamma Mia is clearly on benefits and this debt should be returned back to the council so that deductions can be made from income support at the rate of £2.90 per week.

Clearly also she is "vulnerable" according to the National Standards for Enforcment Agents.

This is yet ANOTHER example of why I will continue to say that the public must now allow a bailiff entry into the premises.

I know that there are many bailiffs that will disagree with this but frankly many of them are using a WP simply as a means of making money as soon as a payment is one or two days late. This will trigger the "attending to remove" fee.

This case should have been sent back to the local authority with a Nulla Bono certificate.
tomtubby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th February 2008, 12:37   #15 (permalink)
mamma_mia
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2008
Posts: 6
mamma_mia Novitiate
Default Re: what a mess please help!

thankyou for all your help its made me feel alot more at ease
tomtubby i will pm you now thanks hun
mamma_mia is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th February 2008, 20:44   #16 (permalink)
John McKenna
Basic Account Customer
 
John McKenna's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 149
John McKenna Novitiate
Default Re: what a mess please help!

Quote:
Originally Posted by tomtubby View Post
This is yet ANOTHER example of why I will continue to say that the public must now allow a bailiff entry into the premises.
This was the response I wanted from you in this thread tomtubby. I even pm'd you about it but alas it never came.
John McKenna is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th February 2008, 21:19   #17 (permalink)
chris600uk
Platinum Account Customer
Default Re: what a mess please help!

I'm pretty sure that was just a typo John, because tt's post makes more sense to me if it reads must not allow.

chris600uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th February 2008, 22:12   #18 (permalink)
John McKenna
Basic Account Customer
 
John McKenna's Avatar
 
Watch out, there are Claims