stolen car claim on hold;key transponders do not match

[daviet1976]

But they would still have to prove that the claim is fraudulent, and not fortuitous.

I assume they have declined your claim? Have they given you a reason?

[jista]

Hi m8 ye they have declined it on the grounds that they assume there is a third key and it was used to steal the vehicle and the vehicle could not of been stolen in 30 min period u would need to see the report because some of it is a load of rubbish m8

[daviet1976]

But they would need to prove that you had something to do with it!

Ridiculous...

Have you appealed the decision?

Might be worth a written complaint.

[Bernie_the_Bolt]

Originally Posted by jista

Hi m8 ye they have declined it on the grounds that they assume there is a third key and it was used to steal the vehicle and the vehicle could not of been stolen in 30 min period u would need to see the report because some of it is a load of rubbish m8

Did they write this?

It is neither reasonable nor fair to deny a claim on the basis of an assumption.

[jista]

Originally Posted by daviet1976

But they would need to prove that you had something to do with it!

Ridiculous...

Have you appealed the decision?

Might be worth a written complaint.

Thx 4 the reply

Yes m8 i have written to both the chief executive of equity red star about this and the chief of absolute loss adjusters then if i get no joy i will go to the financial ombudsmun and hope i can salvage something

[jista]

Originally Posted by Bernie_the_Bolt

Did they write this?

It is neither reasonable nor fair to deny a claim on the basis of an assumption.

Hi m8 not in some many words but yes they did say they assume there is a third key is in operation and the vehicle could not be stolen in 30 mins it would take an hour and you would need hammers chisels and stuff and it would make lots of noise and it would arouse suspision what a load of crap even i no that

[LemonTwist]

Is this claim just with Equity Red Star? Are Norwich Union involved in any way, or did you post in this thread because your problem is similar to the original poster's problem?

Did they specify what prompted their assumption that a third key is in operation?

[daviet1976]

Yes Lemon.

A post previously state they have checked the transponders and one appears to be missing.

I still state that NUI would need to prove that the Insured had someething to do with it!

It's not simply a case of NUI saying "we don't believe you"

I assume this case is with TCS (technical claims services) down in London?

Have you got a claim number for our NUI friends to check?

[jista]

Originally Posted by LemonTwist

Is this claim just with Equity Red Star? Are Norwich Union involved in any way, or did you post in this thread because your problem is similar to the original poster's problem?

Did they specify what prompted their assumption that a third key is in operation?

Hi m8 ye its just with equity red star when i found out the transponder was different and also the time period the vehicle was stolen so i went on net to find out if it has happened to any one else and it led me here i tried to email moomin but got no reply

[jista]

Originally Posted by daviet1976

Yes Lemon.

A post previously state they have checked the transponders and one appears to be missing.

I still state that NUI would need to prove that the Insured had someething to do with it!

It's not simply a case of NUI saying "we don't believe you"

I assume this case is with TCS (technical claims services) down in London?

Have you got a claim number for our NUI friends to check?

Hi m8 the people who informed equity red star to decline my claim was a company called absolute customer in my eyes not nice at all

[30mikec]

Originally Posted by jista

Hi m8 ye its just with equity red star when i found out the transponder was different and also the time period the vehicle was stolen so i went on net to find out if it has happened to any one else and it led me here i tried to email moomin but got no reply

hi, have you had anymore news or didnt they pay out? and does how can they tell when it was stolen did the transponder have a time on it cos if not how do they know