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Aviva Questions and Issues This forum is monitored by an Aviva Customer Relations Manager, and is the best place to get direct answers to your Aviva (formerly Norwich Union) questions.

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Old 11th September 2007, 14:31   #81 (permalink)
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Thumbs up Re: I am a Customer Relations Manager for Norwich Union

Thank you, For your Time and consideration.
Im Hoping that they have got things wrong.
Bye for now

ldpool
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Old 11th September 2007, 15:10   #82 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by Brumie View Post

Hi Becca,

Any news? As I have a meeting with the site manager, Wedneday P.M.

Regards

Brumie.
Hi Brumie
I'm sorry, i've been out of the office a lot this week, I've chased this today.

Becca
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Old 11th September 2007, 15:14   #83 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by ldpool View Post
CAN YOU PLEASE give me a clear reply.
Thanks again Becca

Regards
Income protection which I thought would cover me
what excactly is the terms and conditions if you can post details they can be looked at on here
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Old 11th September 2007, 17:21   #84 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by beccus View Post
Hi Brumie
I'm sorry, i've been out of the office a lot this week, I've chased this today.

Becca
Thanks,
Can you post your reply Wed A.M. in time for the meeting.
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Old 12th September 2007, 09:58   #85 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

LOL seems like theres a few people working for NU here then!

Howdy Becca, I work in the liability section of Incident care in manchester!
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Old 12th September 2007, 10:07   #86 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Hiya Ginge!
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Old 12th September 2007, 11:23   #87 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by patrickq1 View Post
Income protection which I thought would cover me
what excactly is the terms and conditions if you can post details they can be looked at on here
Thank's for asking Patrick.
I am Looking to get some sort of Email or copy of my Income protection plan from my PROVIDER. But up to now have been unable to get time to talk properly.

Will contact the group here when i have any details.
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Old 12th September 2007, 12:04   #88 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

it may be that you are protected provided you are made redundant and have not volantary applied for redundancay
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Old 12th September 2007, 12:11   #89 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by Brumie View Post
Thanks,
Can you post your reply Wed A.M. in time for the meeting.
Brumie
I'm sorry to be so slow with this, I'm trying to find someone who can answer your query,
I know you needed an answer by now.
Becca
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Old 12th September 2007, 14:06   #90 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by beccus View Post
Brumie
I'm sorry to be so slow with this, I'm trying to find someone who can answer your query,
I know you needed an answer by now.
Becca

Hi Becca,

Thanks for that, asap (as is the norm now days) as others getting restless

Brumie.
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Old 12th September 2007, 14:24   #91 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by Brumie View Post
Hi Becca,

Thanks for that, asap (as is the norm now days) as others getting restless

Brumie.
Thanks for understanding brumie!
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Old 12th September 2007, 14:32   #92 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

brumie
see your email.
becca
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Old 12th September 2007, 15:02   #93 (permalink)
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Unhappy Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by patrickq1 View Post
it may be that you are protected provided you are made redundant and have not volantary applied for redundancay
Not wanting to (Count the Chickens before they hatch)
But it appears I may have been given the wrong information in the first place. (PHEW)
Having had the chance to speak (to somebody who actually thinks for goodness sakes) that I am covered.
But will post out my details to me ASAP.
My first reactions was pure sigh of relief, then to curse the person who gave the wrong information. (it was a bad 2 days)
I would like to thank all of you who gave me hope just talking about it, it may not sound that important.
But believe me, I was very down, and now I have a new positive outlook, even the Job position is looking on the bright side at this moment, although we still have a long way to go through the various eliminations.

So a big thanks to Rebecca, and Patrick for your support.
Cheers ldpool
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Old 12th September 2007, 15:08   #94 (permalink)
Classic Account Customer
Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by ldpool View Post
Not wanting to (Count the Chickens before they hatch)
But it appears I may have been given the wrong information in the first place. (PHEW)
Having had the chance to speak (to somebody who actually thinks for goodness sakes) that I am covered.
But will post out my details to me ASAP.
My first reactions was pure sigh of relief, then to curse the person who gave the wrong information. (it was a bad 2 days)
I would like to thank all of you who gave me hope just talking about it, it may not sound that important.
But believe me, I was very down, and now I have a new positive outlook, even the Job position is looking on the bright side at this moment, although we still have a long way to go through the various eliminations.

So a big thanks to Rebecca, and Patrick for your support.
Cheers ldpool

Oh ldpool,
I'm so glad THats really good news and your very welcome, I understand that just having someone to talk too is such a vital thing and I'm glad that I could be there in my small way.

Take care
Becca

PS please keep us updated!
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Old 13th September 2007, 15:07   #95 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by beccus View Post
brumie
see your email.
becca
Hi Becca,


You advised that somebody would be calling the number I gave you today to discuss the claim, having waited in for the call nothing has materialised, can you supply a name & number for us to contact?

regards
Brumie
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Old 13th September 2007, 16:48   #96 (permalink)
Classic Account Customer
Default Re: I am a Customer Relations Manager for Norwich Union

Brumie,
I'm sorry about the delay replying I've been in a different office all afternoon. I emailed you.

Becca
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Old 13th September 2007, 18:40   #97 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

yes good new id very good luck and hope u have a nice xmas
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Old 14th September 2007, 00:02   #98 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Thanks for your advice patrick. We'll have a look into getting our own assessor.

Sorry for hijacking this thread Beccus.
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Old 14th September 2007, 09:25   #99 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

Quote:
Originally Posted by caro View Post
Thanks for your advice patrick. We'll have a look into getting our own assessor.

Sorry for hijacking this thread Beccus.
Hey no problems
glad you got some good advice!

B
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Old 14th September 2007, 11:20   #100 (permalink)
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Default Re: I am a Customer Relations Manager for Norwich Union

yes good luck caro....patrickq1
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