Consumer Action Group envelope labels
You are part of a community of over 185,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Are you a victim of unfair trading? Check it out The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | | Alliance & Leicester Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means? | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
27th February 2006, 13:37
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#2 (permalink)
| | Administrator The Consumer Action Group | Firstly, you need to be aware that there is no guarantee of getting your money back.
Secondly, have a read around and make sure that you are familiar with the reaons why most people ARE getting their charges back.
Thirdy - phone the bank and tell them that you have had a house fire or something and need statements/and or list of transactions including your account number - you don't know this of course as the statements where destroyed - When you have the number, send them the standard letters.
When and if they refuse to give the dosh back, then come back here.
__________________
<font face=arial size=1>Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.</font>
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27th February 2006, 15:11
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#3 (permalink)
| | Site Team The Consumer Action Group | How lojg again was the CCJ? Was it a judgment in default
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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27th February 2006, 15:45
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#4 (permalink)
| | Basic Account Customer | Thanks for the replies
I’m not sure how long ago the judgement was but I’m sure its not more than 2 years properly about 18 month. I can't find any paper work for it at all for the bank account or the judgement I’m not even sure why I got it apart from me being overdrawn and changing bank accounts because the bank was taking all the wages out as soon as it was paid in.
I think I got a letter from the bank saying I owed the money it was then passed to Brian Carter solicitors who applied for the judgement.
I can remember thinking how unfair it was to get a ccj against my name for money that i'd not even had that they could just stick all these charges on my account then make me pay them by getting the ccj, but at the time I had other problems and couldn't cope with it all and didn't think anyone would help anyway. |
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19th September 2006, 21:35
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#6 (permalink)
| | Basic Account Customer | Re: Bank Charges and ccj Hi Tracey,
If you look in the bank letter templates, you will see that on the prelim letter there is a section (in red) that you can ask the bank to remove any adverse history from your credit file (removing you from the blacklist so to speak!) I should think the CCJ will have no effect on your claim, it was their fault in the first place. I'm sure someone will correct me if I'm wrong!!
You can go back 6 yrs for all charges in that period, regardless of whether your account is still open or not. I say go for it. I have won one case against the HX, and like your husband, mine was pesimistic too... soon eating his words though! I have filed a Moneyclaim againt A&L too, just waiting for my cq, he he!! Must admit they seem to drag their heels alot more than the others seem to.
I say go for it!
Heidi
__________________ I am not a legal expert, any advice I give is based purley on experience or opinion. Please tip the scales if you feel I have helped you!! |
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21st September 2006, 05:34
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#9 (permalink)
| | Basic Account Customer | Re: Bank Charges and ccj Hi Tracey
Your Prelim letter and LBA letters go to:
Alliance & Leicester Plc
Customer Contact Centre
Bootle
Merseyside
GIR 0AA
when you get to the court claim though its a different address, dont know it off the top of my head atm
HTH
Last edited by Rallya; 21st September 2006 at 05:36.
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21st September 2006, 15:12
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#13 (permalink)
| | Platinum Account Customer | Re: tra2026 V A&L Follow the tried and tested route as laid out in the faqs, Tracey, and everything should work out fine. They will try and put you off at every stage, but don't let them. It's your money. They had no right to it in the first place, they were just being greedy. The number of lives they have screwed up with these spiralling charges amazes me. How can they sleep at night? I'm one of the lucky ones - no responsibilities as it were. Had a few hiccups when debit card charges didn't show up as they were made, leading me to believe the money was still available for withdrawal, which I duly acted on! With a little help from me mum I cleared the charges quick smart, so there was no spiralling, luckily. Stopped using the debit card so it can't happen again. But of course everyone isn't in as lucky a position as me. All my best wishes go out to you dudes who live in the real world with families and mortgages and the like! Keep us posted, Tracey. There'll always be someone around who can help with advice or encouragement if and when you need it. Good Luck, [and don't let your o/h put you off - it's your money, you are entitled to get it back]. |
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6th October 2006, 14:41
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#18 (permalink)
| | Basic Account Customer | Re: tra2026 V A&L well no statements yet do they always take this long?
I am also making a claim against Endeavour and have sent of the first letter and have had this reply
Thank you for your letter dated 28th Sept 2006, which I read with interest
The loan agreement you signed clearly states the terms for settling your agreement early.
You refer to ‘unfair terms in consumer contract regulations’ which clearly state a term is only unfair if ‘contrary to requirement of good faith it causes a significant imbalance in the parties’ rights and obligations under the contract, to detriment of the consumers’ and in addition a standard term must be expressed in plain and intelligible language
This condition does not breach this test.
Your contract was regulated under the consumer credit act 1974. The terms of your settlement would have been calculated according to the calculation in the act known as rule of 78. The interest you have been charged complies with the rule of 78, which is clearly defined under statute and further indicates no ‘unfair term’ exists
You mention fees of £272 that have been levied to your account. These fees are clearly identified on our tariff card and provided on completion of your loan. The OFT has clearly identified late payment fees on credit cards as unfair and set a maximum of £12 but are still investigating other charges levied by banks and financial institutions. Obviously the facility provided to you doesn’t fall under the definition and furthermore the OFT comment was not retrospective.
I respectfully suggest you take your own independent legal opinion before progressing further with your claim.
It is important that your issues are fully addressed. Therefore, if you have any further queries relating to this matter, or remain dissatisfied, please do not hesitate to contact m and I will arrange for your complaint to be escalated. Alternatively, you may follow the steps detailed on our internal complaint procedure.
Signed by a Terry Grainger.
What next are they right in the first part?
Do I send of the 2nd letter I’m frightened they might have a point?
Last edited by tra2026; 6th October 2006 at 14:53.
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8th October 2006, 13:12
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#19 (permalink)
| | Site Team | Re: tra2026 V A&L It would probably be best to keep this thread for your Alliance & Leicester claim, and start threads for the other matters in the appropriate forums. The people there will have more detailed knowledge of those matters.
__________________ to discuss any health, fitness or relationship issues. Using the Consumer Health Forums helps support CAG Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007 Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06 Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007 Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, | |