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Alliance & Leicester Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?


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Old 21st January 2007, 13:26   #1 (permalink)
Delboy01
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Default PO Problems Confirming Delivery of Mail

Hi anyone else having problems confirming Signed for deliveries of Subject Access Request? with Alliance and l?

Did read somewhere A and L wont sign for individual letters hence the PO cant confirm delivery, we cant confirm delivery, and the A&L can deny delivery?????
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Old 21st January 2007, 13:29   #2 (permalink)
ian cognito
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Default Re: PO Problems Confirming Delivery of Mail

Think this may have something to do with the address being a PO Box number? didn't have any problem with mine though, are they denying delivery?
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Old 21st January 2007, 13:34   #3 (permalink)
Delboy01
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Default Re: PO Problems Confirming Delivery of Mail

http://www.consumeractiongroup.co.uk...l-account.html

Not I havnt spoke to them, but I appear to have a second "Signed for" letter now going missing.
I was wondering if it was me being "unlucky"

Maybe I should ring and ask? any one got their Cust Service No?

Last edited by Delboy01; 21st January 2007 at 13:38.
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Old 21st January 2007, 14:19   #4 (permalink)
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Default Re: PO Problems Confirming Delivery of Mail

08459 262626
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Old 21st January 2007, 15:22   #5 (permalink)
Delboy01
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Default Re: PO Problems Confirming Delivery of Mail

Ta they gave me another no 0845 300 3594 which I will try tomorrow ( closed today )
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Old 21st January 2007, 22:25   #6 (permalink)
pamandal
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Default Re: PO Problems Confirming Delivery of Mail

Hi Delboy,

Did you send them a cheque?? I sent my subject access request off on 2nd January and they cashed the cheque on the 9th. Although they have not sent me anything at least I know they recieved it..

I have had problems with Barclaycard and signed for delivery, the post office could not confirm the delivery and barclaycard were saying that they had not recieved anything... ended up using special delivery service. I think this must be a common problem.

I like yourself do not have my account number, for A&L so have been following your thread, good luck!
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Old 22nd January 2007, 14:40   #7 (permalink)
Delboy01
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Default Re: PO Problems Confirming Delivery of Mail

No Pamandal I sent Postal orders

Rang the number in post 5 there was nothing in my account notes

They did say howevever to send an Subject Access Request to

Mal Boyes
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2nd Floor OPS
Bootle GIR0AA
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Old 22nd January 2007, 15:07   #8 (permalink)
pamandal
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Default Re: PO Problems Confirming Delivery of Mail

Hi thanks for that.... I rang them today (please see my thread) and they have nothing on the system for me either. so I think I'll send a follow up letter to the address you have

I had just finished typing it up, so I will change the address now and pop it in the post.
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Old 22nd January 2007, 15:26   #9 (permalink)
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Default Re: PO Problems Confirming Delivery of Mail

Delboy, If you still have the receipts for the POstal Order, the post office will tell you if it's been cashed or paid into an account and if so where, I think you can also get a refund if you can confirm it has not been received by the addressee.
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Old 22nd January 2007, 16:22   #10 (permalink)
Delboy01
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Default Re: PO Problems Confirming Delivery of Mail

Ta janquinny I have just sent compensation form for one of mine that went missing. I didnt realise you can track if a postal order has been cashed. It would be sooo nice to get a "thnks we are looking into it" letter tho i wont hold my breath
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Old 22nd January 2007, 16:47   #11 (permalink)
2hapennys
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Default Re: PO Problems Confirming Delivery of Mail

just I have sent all my letters via Royal Mail Special Delivery, it cost £4.10 for a standard size letter, but i have had a signiture for all the items, I would recommend anyone use this instead of recorded. I used to work for RM, and the Recordeds just go with the ordinary post, unlike SD which are handled seperately.
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Old 22nd January 2007, 18:48   #12 (permalink)
~*Cash Crisis*~
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Default Re: PO Problems Confirming Delivery of Mail

Quote:
Originally Posted by Delboy01 View Post
No Pamandal I sent Postal orders

Rang the number in post 5 there was nothing in my account notes

They did say howevever to send an S.A.R - (Subject Access Request) to

Mal Boyes
TCA3
2nd Floor OPS
Bootle GIR0AA
Hi Del, If you don't mind me asking, how did you find out if your postal order had been cashed?
I'm just of the phone to the royal mail to check if mine had been cashed but they state they can't tell me anything! Instead they said I need to go to the post office to fill out a claim form?
Think I've been given the run-a-round here!
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Old 22nd January 2007, 18:55   #13 (permalink)
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Default Re: PO Problems Confirming Delivery of Mail

Yes sorry, you do have to fill a form in available at the post office or I think there's an address on the website you can write to with details.
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Old 22nd January 2007, 23:10   #14 (permalink)
Delboy01
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Default Re: PO Problems Confirming Delivery of Mail

Cash I havnt tracked whether a postal order has been cashed or not someone else said that was possible....

http://www.postoffice.co.uk/portal/p...ediaId=3100051

is for filling in online if your "recorded signed for" is untrackable, I personally got a form from the post office as they do require proof
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Old 23rd January 2007, 11:18   #15 (permalink)
SHERLOCK
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Default Re: PO Problems Confirming Delivery of Mail

A&L, like a lot of the bigger firms, bulk sign their recorded deliveries with a dated stamp, when I rang RM they emailed me a page of about 20 'tracking numbers' (with the dated stamp across) one of which was mine and I printed this off for proof of delivery
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Old 24th January 2007, 10:41   #16 (permalink)
ockers2011
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Default Re: PO Problems Confirming Delivery of Mail

Hi, I posted my prelim letter on the 10th January 2007, recorded delivery. Sent it to the Bootle Address. Rang PO many times and continued to check the online tracking they promote. To this day the PO have no record of the letter being signed for. I did receive a reply to my letter from the A & L saying bog off basically.... now sending LBA tomorrow!!!!
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