Hi welcome to the A&L forum
Can't Find What You're Looking For? Here's A Complete A-z Index
Here is a thread I found useful.
The best advice as you say is to read FAQ and step by step instructions.
Then read lots of threads on here. and keep your eyes open for "the sticky threads" in the top section
For example there if there are changes to proceedure they will be posted there . Also there is a thread about the OFT case and about what it means to claims.
Hope you like lots of reading!
come back to us when you have questions
Jan
Jan
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Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
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offer from A&L 24/8/07 - after case stayed
"
What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery PROUD TO BE AN ORANGE