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Alliance & Leicester Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 19th July 2007, 15:59   #1 (permalink)
Raffles1
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Join Date: May 2007
Posts: 6
Raffles1 Novitiate
Default A&L need advice....

I need some advice, after taking advice from the courts I accepted and cashed a cheque as part payment of my claim and wrote to A&L informing them of my intention.
In the same letter I offered to settle for a lesser amount. 3 weeks later I receive a letter from solicitors offering a little less than I agreed to settle for.
I phone and write to accept this with 4 week timescale for chq to be in my hands.
I telephoned solicitors to find out what was happening after 2 weeks to be told A&L had dealt with the cheque and it would be sent directly to solicitor and then on to me.
A few days later I receive a letter saying Ive already received this cheque for second offer.
I write and email to say I havent.
Then Im told I have already had settlement as in first cheque.
I phoned and am now told that the first cheque was full and final settlement but they will go back to A&L to see if they want to withdraw from offer.
I am also told I should have told solicitor I had already received first cheque, surely that is up to A&L to do that as they are their client and not me.
Timescale:
Initial offer of settlement : 23rd May
Accepted as part settlement and
offered to settle for lesser amount: 1st June
Received letter from solicitor offering lesser amount : 21st June
Accepted via telephone and letter 28 days timescale : 22nd June
Letter saying have already received 2nd offer: 6th July
email to solicitor to say this is incorrect : 8th July
no reply
email (including original email) asking to be looked into :13th July
Letter from solicitors stating original
chq full and final settlement :16th July
Phoned to query today and am awaiting response.
I am still waiting for a court date but am quite willing to take this through to its conclusion.
Your views would be appreciated.
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