A&L and Me

[gen]

Hi there im a newbie and am just starting to work out what I can claim back from A&L for overcharging. I have all my statements that go years back so luckily I don't have to wait for them to send me backdated statements.

So obviously the first thing I have to do is work out the charges, but what information should I include in a SCHEDULE OF CHARGES ?

Do i give them all the info, ie exact date, amount and what the charge was called.

Or do i just include the month it was debited and the amount ?

Im writting this up in excel but I just want to make sure I do it right and make sure they know I know what im doing!

Once i've done this i'l send it off with the Prelim Letter to the BOOTLE address in my cheque book, i believe this is correct but do I send it to a particular area to deal with?

If anyone could just give me a little guidance it would be greatly appreciated as I just want to make sure I get it right from the start.

[bobthecabbie]

you need to list date, what it relates to, amount, days since charge was made and any interest. if starting again i would claim compound interest and settle for nothing less than full amount. send to customer services, carlton park, narborough, leicester, le19 0el

good luck

[MimiJane]

Just to confuse matters, I've read on here recently that the chances of claiming compound interest and being successful are getting less and less. Compound interest is claiming back the interest that the bank charges you, e.g. about 27% I think, so a large amount and pretty complicated to work out I gather. Up to you if you want to try.

Once you get to court stage, you're entitled to statutory interest at 8%, which is much easier to claim. You cannot claim both lots of interest.

By the way, in case you're not aware, you cannot just claim 8% of the total yourself, every charge needs to be put into the calculator on this forum as the interest will depend on the date of the charge.

Mimi

[gen]

Thanks for that guys, I think it's best to keep it simple so i'l leave compound interest. Im claiming back between 400 -1000 i think but thats a rough guess. I really have no idea just yet, gonna be a long night tonight going through all six years!

Hopefully i'l get it all done and send it out to the A&L address bob gave me with the schedule of charges tomorrow.

Then i can work on the interest for later on when A&L reject my claim.

Im also slightly worried they'll close my account.

That i can deal with but I have a seperate joint account and also a Credit Card Account with them as well which would muck me up if they got nasty and closed them to.

Could they close these also ?