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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 15th July 2006, 08:52   #1 (permalink)
ash95
Basic Account Customer
Default Ash 95 v A&L ***WON! WON! WON!!!!***

Has anyone requested charges under the Data Protection Act and received a whole list of what look like copy statements? how can i tell if they have defaulted me on my credit record from this? can anyone help?
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Old 16th July 2006, 01:46   #2 (permalink)
caro
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Default Re: A&L Default?

You can't tell from this if they have defaulted you. You need to check with the credit reference agencies to see if there is anything on your file. If you look in the forum libraries you will find the addresses. Make sure you are fully familiar with the FAQ's and step by step instructions before you go further. It takes a few days to take it all in.
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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 16th July 2006, 08:54   #3 (permalink)
ash95
Basic Account Customer
Default Re: A&L Default?

Thanks very much. This sort of thing is all very new to me. I will check the agencies first. Cheers.
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Old 22nd July 2006, 09:22   #4 (permalink)
ash95
Basic Account Customer
Default Re: A&L Default?

Hi all,
Just got my LBA ready to send off today. It doesn't look as though I have been defaulted by A&L. I was confused how to work out what overdraft interest i was charged purely on the charge ammounts alone but I have it at £15.69 on charges of £1188 over the last six years. If i'm still not sure how i got to this figure should I leave it out even though I put it in my prelim letter? Or should I just stick with it??? Dont want to mess things up too much.
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Old 8th August 2006, 18:51   #5 (permalink)
ash95
Basic Account Customer
Default A&L offer

Hi, can anyone give advice? I received a letter today offering £100.00 (less than 10% of my claim) as full and final settlement. I have read the guidance notes but was wondering wether to write back first saying I would accept it as a partial settlement of the full ammount and see what they say. I am very nervous about all this legal stuff. Or do you think their answer will be the same? Is it worth a try or will I be wasting my time? Not sure how to word it either. Has anyone else had this type of offer?
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Old 8th August 2006, 19:39   #6 (permalink)
ash95
Basic Account Customer
Default Re: A&L offer

Thanks very much. I will get something drawn up tomorrow and send it off. I will let you know what happens in a week!!! I may actually be able to sleep tonight now!!!
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Old 16th August 2006, 18:14   #7 (permalink)
stimeforchange
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Default Re: A&L Default?

Sent Data Protection Act, statements received today.Is the preliminary letter the next step, and how do I work out interest on charges (1112.50 over 2.5 years).Is interest included as part of claim at this stage? Help appreciated-want to send asap. Ta.
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Old 17th August 2006, 13:49   #8 (permalink)
caro
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Default Re: A&L Default?

Quote:
Originally Posted by stimeforchange
Sent Data Protection Act, statements received today.Is the preliminary letter the next step, and how do I work out interest on charges (1112.50 over 2.5 years).Is interest included as part of claim at this stage? Help appreciated-want to send asap. Ta.
Please read the FAQ's and step by step instructions for the answers to these questions, and use your own thread (I have merged the 2 you had) for your own questions that are not answered elsewhere in the forum.
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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 26th August 2006, 10:22   #9 (permalink)
ash95
Basic Account Customer
Default Re: A&L offer

Hi there,

Had my £100 credited with a letter saying 'thankyou for accepting our offer' and 'we are pleased you accepted' etc etc. Wrote back on 18th Aug saying that i have not accepted as final settlement etc nad gave them another further seven days. Yesterday received the standard 28 day relpy..again.. will file moneyclaim on Tuesday. Do I need to start preparing all the court stuff now? I'm not sure how to start putting everything together and this interest thing is still confusing me. I have filled in the spreadsheet for ms works but am not sure which figures to include???? Can anyone guide me on this please?
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Old 27th August 2006, 14:00   #10 (permalink)
caro
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Default Re: A&L offer

Go back to the FAQ's, step by step instructions and bank templates library and all the information you need is there.
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Using the Consumer Health Forums helps support CAG

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 7th September 2006, 19:20   #11 (permalink)
ash95
Basic Account Customer
Default Re: A&L offer

Hi, Just have a couple of questions... I have been away and received a reply from A&L saying the £100 was as far as they were concerned final settlement despite my letters. I have got the figures from the simple spreadsheet but A&L have not had a copy yet.
I just sent back copies of statements when i did my prelim letter. As i have been away does it matter that i have not yet filed my moneyclaim? Should i send A&L a copy spreadsheet and also i didnt ask them for a breakdown of the administration of a charge (ie. £34.00). Should i do this now before i go to moneyclaim?

I think I am getting close now and just need to clarify these.
Ta very much.
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Old 7th September 2006, 22:23   #12 (permalink)
ash95
Basic Account Customer
Default Re: A&L offer

Hello again!

Sory but i just remembered one more question. has anyone ever heard of claiming for personal/administration time sorting all these robbing banks out? i think i read somewhere that you can claim a 'reasonable' ammount of time upto about £9.50 per hour. I cant find anything now and wondered if anyone has included it in a claim???
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Old 8th September 2006, 16:40   #13 (permalink)
caro
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Default Re: A&L offer

You cannot claim administration time for this. Small claims are just to claim for financial loss.
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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 8th September 2006, 18:19   #14 (permalink)
tamadus
Platinum Account Customer
 
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Default Re: A&L offer

Quote:
Originally Posted by ash95
Hi, Just have a couple of questions... I have been away and received a reply from A&L saying the £100 was as far as they were concerned final settlement despite my letters. I have got the figures from the simple spreadsheet but A&L have not had a copy yet.
I just sent back copies of statements when i did my prelim letter. As i have been away does it matter that i have not yet filed my moneyclaim? Should i send A&L a copy spreadsheet and also i didnt ask them for a breakdown of the administration of a charge (ie. £34.00). Should i do this now before i go to moneyclaim?

I think I am getting close now and just need to clarify these.
Ta very much.
Ignore them as they are ignoring you. You clearly stipulated in your letter that it was NOT full and final settlement and that you would persue the balance so go ahead and persue the balance. This entire proceedure has come about because they chose to make UNLAWFUL charges. Nothing gives them the right at this stage to dictate terms and conditions that got them into this mess in the first place. YOU are now dictating the terms and conditions and the law is on your side, so go ahead and dictate
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Old 9th September 2006, 08:02   #15 (permalink)
ash95
Basic Account Customer
Default Re: A&L offer

Caro and Tamadus,

Thanks very much. I am starting MCOL today and I hope to have it finished and wrapped up today. I will kepp you posted on the outcome and keep reading the posts on your website which has been fantastically helpful. As far as the breakdown of the £34.00 goes that I should have requested from A&L, should I not put in the claim the part that says 'You have repeatedly asked the bank to justify their charges but they have declined to do so', or still put it in????

oh, and do I put on the claim about the £100 reveived in PART payment or just knock it off the total claimed?

ta very much.

Last edited by ash95; 9th September 2006 at 08:16.
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Old 9th September 2006, 11:33   #16 (permalink)
caro
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Default Re: A&L offer

Just knock it off the total. Your court claim must be accurate, so make sure that you do not include anything that is incorrect. If the bank dispute this in their defence you might have a problem.
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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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