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19th May 2006, 17:17
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#1 (permalink)
| | Classic Account Customer | NeilP .v. Abbey National Plc *** WON AS WELL!!!** I've had other threads that were general questions, but as things are getting serious, i though it prudent to tell you guys what's been going on, and to get your words of wisdom!
History:-
Prelim Letter sent 5th March 2006, Fob Off letter received 14th March 2006
LBA sent 14th March, Fob Off reply received 21st March 2006
Small Claims Action initiated 31st March 2006. No Defence or Acknowledgement Filed.
Judgement by Default granted on 21st April 2006.
Warrant of Execution granted on 25th April 2006.
E-mail received from Abbey Solicitors on 4th May asking (!) if i would agree to a stay of execution. Reply sent by return as a polite 'No'.
E-mail received from Abbey Solicitors on 5th May confirming Stay of Execution had been obtained.
Application Notice and Witness Statement received from London County Court today (19th May) with date of hearing set for 31st May at 3pm.
The Application Notice basically confirms all the reason why a Stay of Execution should be granted under CPR 13.3, with the possible exception of Part 2 (which deals with promptness of response - see later)
The Witness Statement is 11 pages long, so i won't copy it all down here (although i can scan it and e-mail it if required).
Various points i have pulled out (some relevant, some just picky) are as follows:-
4. Account Holder at the Staines Branch. Nope, i thought all accounts were held locally in London!
7. 'The Claimant has not particularised the charges in respect of which he seeks a refund and which he considers to be penal and/or unfair. The claimant had failed to provide details of the sums claimed, the types of charges incurred and dates when the charges were debited to his account.'
8.3 'The defendant's charges are in line with the banking industry as a whole. The defendant should be given the opportunity to adduce evidence at trial on this point.
They then go onto their T&C's and how i knew that these charges would be levied.
They then go into the Banking Code of Conduct and refer to the most recent one that came into effect on 31/03/05, and that is does not stipulate the level of charges which banks can charge in respect of unpaid DD's or unauthorised OD's
22. 'Further, the charges reflect the defendant's estimate in advance of the loss and administrative costs which it would be likely to suffer by virtue of being unable to par DD/Visa Debit/Cheques due to the insufficient funds in an account, or for the account going overdrawn.
24. 'It is for the claimant to prove, that as a matter of law, that they charges represent a penalty and are irrecoverable at common law.
30. Here they are talking about where a term of contract is deemed to be unfair. They quote case of 'Director General of Fair Trading v First National Bank Plc (2001) UKHL 52, (2002) 1 AC. This case apparantly concluded that a default provision in a loan agreement made between a lending bank and a consumer borrower was not unfair.
31.3 'in any event, as referred to above.......that the charges which the defendent has levies both reflect and are proportionate to the administrative costs incurred by the defendant in an account.'
32. 'The defendant did not file an acknowledgement of service or defence because, unfortunately, the defendant's Legal Department did not receive notice of the claim until 02/05/2006 after Judgement had been entered. I became aware this Judgement had been entered, when i spoke to the court on 03/05/06.
33. 'I am informed by Linda Brewer of the defendant's Legal Department that enquiries have confirmed that they claim form was sent to the defendants registered Head Office. I am unable to offer an explanation as to why the claim form was not immediately sent to the defendant's Legal Department, as is standard procedure. Instead the claim form appears to have been sent to the case team in Bradford and was received by them on 26/04/06. The claim form was then sent to the Legal Department and received by them on 02/05/06.'
34. This one confirms their standard procedure for legal action to be immediately faxed through the their Legal Team, AND published on the defendant's intranet system. They admit that this procedure had 'broken down' and that 'the claimant (I'm sure they mean defendant) accepts that it is at fault in relation to failing to acknowledge service within time and accepts that the judgement is regular.'
36. But here they say that as they acted within two days of their legal team receiveing the paperwork on 2nd May, that that's OK!
My question now is :-
Do i need to respond to the court about their defence, or just wait until the hearing?
Thanks
Neil.
Last edited by NeilP; 8th June 2006 at 16:19.
Reason: New Title
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25th May 2006, 22:11
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#8 (permalink)
| | Classic Account Customer | Re: NeilP .v. Abbey National Plc Righteo,
6 days and counting.
The more i look into things, sometimes the scarier it becomes!! For instance, i found out the other day that if the Judge agrees to the stay of execution, he can immediately move onto hearing the case in full!! Not sure who would be more worried, me or the bank for actually having to present their case in front of a judge!
It's made quite interesting talk at work, it's amazing how many people have heard about claiming back their charges, but not actually believing it! It's not until i start telling them about it (and everyone else groans, as they have all heard 20 times before) that they start to believe it, and understand how simple it is.
So far, my office floor has almost disappeared under reams of papers that i have photocopied threefold (one for me, one for the judge and one for the Abbey's solicitor). Good old Viking - they're going to make a mint out of me before i'm finished!! |
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27th May 2006, 19:19
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#11 (permalink)
| | Classic Account Customer | Re: NeilP .v. Abbey National Plc Only 4 days to go ....
But only 2 working days, Tuesday and then the Court Hearing on Wednesday. So, if Abbey are going to make me an offer i can't refuse, then they had better get their skates on!!
(Take note, anyone from Abbey or their Solicitors reading this, i will accept offers in excess of £15k to settle all of my claims accross, my bank accounts, mortgage and wifes old bank account!!)
The files are coming along nicely, just dotting the i's and crossing the t's and also trying to find some interesting case law to through in for good measure!
(Take note, anyone from Abbey or their Solicitors reading this, Cash would be superb! Unmarked notes of course....)
I suppose i should also start to think about what to wear ........
Suit & Tie = i know what i'm doing, so don't muck me about
Smart Casual = I've made the effort, but please don't take the michael
Casual = i really can't be bothered to make an effort, as Abbey haven't done anything to deserve it.
Scruffy = Judge, Sir, i need the cash, please make them give it to me!!!!!
What do you guys think? |
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28th May 2006, 02:10
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#13 (permalink)
| | Basic Account Customer | Re: NeilP .v. Abbey National Plc Neil,
It may help you if you read OFT's report on credit card charges.
Essentially, the banks' charges are against the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCR); and there is no apparent loss to the banks when customers breach their borrowing limits. All that happens is that interest continues to be charged, and is either eventually repaid, or the bank sues the customer for not repaying the borrowings.
It is open to the lender to simply not honour any cheques, SOs, DDs, etc., if they would take the customer over their given credit limit. The lender doesn't have to send letters, etc., to inform you that you have breached the limit - they have set up that particular system purely in order to try and justify their punitive charges. If they have suffered any losses, it is entirely of their own design! Of course, being a wunch of greedy, amoral and thoroughly unpleasant bankers, they have already covered themselves by pricing their activities so as to make exorbitant profits across a range of their products and "services". In other words, they already overcharge their customers, and then adding separate punitive charges means that they profit twice from some of their more unfortunate customers.
Dealing with their customers' accounts is part and parcel of their everyday activities as a bank, and that includes sorting out any issues with customers breaching their borrowing limits. If a customer refuses to repay what they owe, then the banks, like everyone else, need to take legal action to recover what the court decides is rightfully theirs - not just decide that customers should pay whatever figure enters the bankers' devious little brain.
They haven't got a leg to stand on - and if they do turn up in court, and the judge gets it wrong, the OFT and/or other interested parties WILL ensure that penalty charges are consigned to the bin!
Good luck,
Em |
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29th May 2006, 19:17
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#16 (permalink)
| | Classic Account Customer | Re: NeilP .v. Abbey National Plc 2 days to go...... and not a skid mark in sight....... yet!
Tomorrow is Abbeys penultimate chance to send me something in post that resembles something cheque-like.
Just a thought, if i win this stay of execution, will the judge let me whip out my camera and take a picture of the Abbey Solicitor's face?  |
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30th May 2006, 16:11
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