consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | Bank Charges Survey Results | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Your Internet search-box

Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

Your Internet searchbox




Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Abbey Bank > Abbey and Cahoot successes

Abbey and Cahoot successes **Existing Successful Claims Only *NO* New Threads Please**


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 20th February 2006, 19:40   #1 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default comicmankev v Abbey ** SETTLED **

Sorry for this post in advance, but!

I've gone through the stages mentioned and Abbey have made no response (Well, one actually, to say they'll get back to me!). I've started filling in the moneyclaim form but want to get it right!

As it is limited to what you can say when filing online, what do I have to say in the brief description bit?

Can someone point me in th right direction? It says in the FAQs section that thbis can be copied from the library, but I can't see it!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 19:40   #2 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default I'm lost!

Sorry for this post in advance, but!

I've gone through the stages mentioned and Abbey have made no response (Well, one actually, to say they'll get back to me!). I've started filling in the moneyclaim form but want to get it right!

As it is limited to what you can say when filing online, what do I have to say in the brief description bit?

Can someone point me in th right direction? It says in the FAQs section that thbis can be copied from the library, but I can't see it!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 19:50   #3 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Sorry but we don't have a moneyclaim template yet.
You are limited to a number of words and certain characters are not permitted.

Could you remind me as to what the word limit is and post what you have written up here and we'll work something out.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 19:50   #4 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Sorry but we don't have a moneyclaim template yet.
You are limited to a number of words and certain characters are not permitted.

Could you remind me as to what the word limit is and post what you have written up here and we'll work something out.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 20:04   #5 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Thanks for the quick response!

The limit is 1080 characters on 24 lines.

Here's a rough draft so far, but I know it needs work - lol:

Claim for refund of punitive charges on my
bank account over the last 6 years (Account number ********). I have
a complete breakdown of all charges being
claimed for, plus 8% interest.



There are 57 different charges between the
dates of 25/07/2001 and the 25/02/2006 with
a total cost of £1449.00 and £1599.26 with
interest. A schedule of all charges is
available.
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 20:04   #6 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Thanks for the quick response!

The limit is 1080 characters on 24 lines.

Here's a rough draft so far, but I know it needs work - lol:

Claim for refund of punitive charges on my
bank account over the last 6 years (Account number ********). I have
a complete breakdown of all charges being
claimed for, plus 8% interest.



There are 57 different charges between the
dates of 25/07/2001 and the 25/02/2006 with
a total cost of £1449.00 and £1599.26 with
interest. A schedule of all charges is
available.
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 20:27   #7 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Does that get in all of the story?
i haven't counted the characters. Be aware that certain character are illegal. I think that \ are & as well <> too.

Do the s.69 statement, count the characters and come back here.


Quote:
The claimant has been a customer of the defendant bank since Year. Claimant seeks return of charges levied by the bank on basis that they are disproportionate penalties contrary to common law, the Unfair Contracts Terms Act 1977 and within the meaning of the Unfair Terms in Consumer Contracts regs 1999.
Alternatively if the charges represent fees for a service then they are not reasonable within the meaning of Supply of Goods and Services Act 1982, s.15
57 charges between the 25.07.2001 and 25.02.2006 and interest charged by the defendant - total £1559.26. detailed schedule has been supplied to the defendant.
s.69 statement
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 20:27   #8 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Does that get in all of the story?
i haven't counted the characters. Be aware that certain character are illegal. I think that \ are & as well <> too.

Do the s.69 statement, count the characters and come back here.


Quote:
The claimant has been a customer of the defendant bank since Year. Claimant seeks return of charges levied by the bank on basis that they are disproportionate penalties contrary to common law, the Unfair Contracts Terms Act 1977 and within the meaning of the Unfair Terms in Consumer Contracts regs 1999.
Alternatively if the charges represent fees for a service then they are not reasonable within the meaning of Supply of Goods and Services Act 1982, s.15
57 charges between the 25.07.2001 and 25.02.2006 and interest charged by the defendant - total £1559.26. detailed schedule has been supplied to the defendant.
s.69 statement
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:13   #9 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Sorry, not quite sure what you just said! What is s.69?

And 'all the story'? Well, I was hoping I would get more of an idea here! Do i have to not about the letters I a have sent, do I have to mention wht all 57 charges were for???

That lot would obviously put the statement over the max. There are 618 characters in the statement you have amended, and no foreign characters.
Sorry if I sound a bit naive, but I am!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:13   #10 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Sorry, not quite sure what you just said! What is s.69?

And 'all the story'? Well, I was hoping I would get more of an idea here! Do i have to not about the letters I a have sent, do I have to mention wht all 57 charges were for???

That lot would obviously put the statement over the max. There are 618 characters in the statement you have amended, and no foreign characters.
Sorry if I sound a bit naive, but I am!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:30   #11 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

In your claim form - all you need to put are the facts of you claim and the basis you are making it and you are claiming.

You don't go into all the details of your pre-action communications although if the banks said that you had done nothing to contact them and had completely surprised them with the claim, you would be able to show the court that you had been acting reasonably.

When I say is that all the story, I'm asking you if you agree that this is what your claim is about. If it is then you need to add a s.69 County Court Act statement to say that you are claiming interest. i seem to remember that if you click yes that you are claiming interest on the money claim form then a s.69 statement will pop up. You then modify it with your interest calculations and total the lot.

On the other hand, I must say that 57 charges is quite a lot - in which case don't do it through Moneyclaim. Use an N1 claim form and issue the claim at the court office.

In this case work out your schedule of the charges you have suffered together with the interest you have paid. Work out the 8% on all of that and attach the schedule to the claims form.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:30   #12 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

In your claim form - all you need to put are the facts of you claim and the basis you are making it and you are claiming.

You don't go into all the details of your pre-action communications although if the banks said that you had done nothing to contact them and had completely surprised them with the claim, you would be able to show the court that you had been acting reasonably.

When I say is that all the story, I'm asking you if you agree that this is what your claim is about. If it is then you need to add a s.69 County Court Act statement to say that you are claiming interest. i seem to remember that if you click yes that you are claiming interest on the money claim form then a s.69 statement will pop up. You then modify it with your interest calculations and total the lot.

On the other hand, I must say that 57 charges is quite a lot - in which case don't do it through Moneyclaim. Use an N1 claim form and issue the claim at the court office.

In this case work out your schedule of the charges you have suffered together with the interest you have paid. Work out the 8% on all of that and attach the schedule to the claims form.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:38   #13 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

I have this saved on the online form and I also have to pdf printout filled in, just wanted to clarify what I should be writing, and which form is best!

I will fill the form in completely tomorow and do it that way, then I can attach the paperwork as stated.

57 is a lot - and many one-dayers - ie DDs go out on the first of the month, and when salary got delayed for whatever reasonthen hit with about 10 fees in one go! What a bummer!

Is it OK to just print out the schedule from the Excel template supplied on this site, or do I need to add details to that?

Thanks for your help so far!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:38   #14 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

I have this saved on the online form and I also have to pdf printout filled in, just wanted to clarify what I should be writing, and which form is best!

I will fill the form in completely tomorow and do it that way, then I can attach the paperwork as stated.

57 is a lot - and many one-dayers - ie DDs go out on the first of the month, and when salary got delayed for whatever reasonthen hit with about 10 fees in one go! What a bummer!

Is it OK to just print out the schedule from the Excel template supplied on this site, or do I need to add details to that?

Thanks for your help so far!
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:41   #15 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Make sure that the excell template is fully complated and you can use that.
Do you understand all of the maths?

When you print out the spreadsheet, make sure that you understand it and that it is correct.
If you don't understand it then get someone else who does to go through it with you.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:41   #16 (permalink)
BankFodder
Site Team
The Consumer Action Group
 
BankFodder's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2006

Please donate something to CAG if we have helped you.

I am in: Please consider making a donation if we have helped you. Thanks
Posts: 7,806
BankFodder has disabled reputation
Default

Make sure that the excell template is fully complated and you can use that.
Do you understand all of the maths?

When you print out the spreadsheet, make sure that you understand it and that it is correct.
If you don't understand it then get someone else who does to go through it with you.
__________________
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
BankFodder is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:49   #17 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Yes, I do understand it, so I think I will go that route.
comicmankev is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 20th February 2006, 21:49   #18 (permalink)
comicmankev
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 103
comicmankev Novitiate
Default

Yes, I do understand it, so I think I will go that route.