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The Bank Action Group - against unlawful bank charges
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Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 20th June 2007, 14:37   #1 (permalink)
Charli Mason
Basic Account Customer
Question I've received a payment but have already processed court forms.... HELP please

Can someone tell me what I need to do now please.
Last week I sent off my court forms, fee and 8% breakdown of the charges.
Then on Saturday I received a letter from Abbey saying they 'as a goodwill gesture' would be paying a sum of money into my account within the next 10 working days (amount was quite offensive to be honest), this money has been put into my account without waiting to see if I will accept or not.
Now I have court forms being processed and the amounts are now incorrect, should I phone the court and withdraw and re-submit, or leave to go through the process and update amount at a later date?????
Can I still go for the full amount I have claimed, including the 8% or does this payment into my account affect this as well?
I AM SO CONFUSED !!!!
Thanks, hope someone can help me
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Old 20th June 2007, 14:39   #2 (permalink)
Lula
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Default Re: I've received a payment but have already processed court forms.... HELP please

Charli, dont worry about it, just write to the court and inform them that you have received it, then write to abbey and inform them that you accfept it only as partial settlement.

Carry on with your claim in the normal way because when they come to settle, they will take it off anyway, so much for a gesture of good will eh?
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Old 20th June 2007, 14:45   #3 (permalink)
Charli Mason
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Default Re: I've received a payment but have already processed court forms.... HELP please

Great, thanks Lula, but I thought they had to wait for you to accept before crediting your account????
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Old 20th June 2007, 14:46   #4 (permalink)
jules1973
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Default Re: I've received a payment but have already processed court forms.... HELP please

Charli

I had the same thing happen, issued N1 friday and received their GOGW letter on saturday. Sent and emailed them a letter rejecting their GOGW and asked them to take it back, unless they wanted to pay me the remainder of my claim. Hopefully they will forget to take it back and still pay me the full whack (heres wishing anyway)

Good luck
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Old 20th June 2007, 14:53   #5 (permalink)
Charli Mason
Basic Account Customer
Default Re: I've received a payment but have already processed court forms.... HELP please

I just double checked online, and they have not paid in the full amount as stated their letter......!!! surprise for a bank to get something wrong

I am writing back to Abbey now, do I inform them that I have sent the details to the court, and that I am still processing as planned?
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Old 20th June 2007, 15:06   #6 (permalink)
Lula
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Default Re: I've received a payment but have already processed court forms.... HELP please

just inform the court that they have paid you whatever they have paid you and write to them stating that you accept x amount as paid into your account on y date as a partial settlement.
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Old 20th June 2007, 23:13   #7 (permalink)
ICY
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Default Re: I've received a payment but have already processed court forms.... HELP please

they also offered me an insulting offer of payment of £100, and only put £50 in my account, and we trust these people with our money, they cant even work out the difference between £100 & £50

Last edited by ICY; 20th June 2007 at 23:18.
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