Hello, I am acting for my brother who has neither the time or the brains to get himself out of this situation. Briefly I added up all charges from Abbey for him which amounted to 6159.00 for four years (luckily he had all the statements) I did not bother to go back six years as with interest we were looking at 6892.91 and with fees over 7 Grand!
Well I wrote to the bank - all the standard letters with no reply, well one pretty standard reply saying they would look into it within a month, this was a few months back now. So I filled out money claim online, paid the 250 fee and I am now waiting for the 28 days to finish. On Friday my brother got a letter from Abbey saying they would pay back half the money but he would have to pay 750 from this to cover his overdraft. Does he accept this or do we carry on for the full amount? He really needs the full amount to pay off other loans he has taken out due to 4 years of their bank charges. (One month alone last year they charged him 750) which left him very little else! How will this offer affect his case against them? Will a judge take this as a fair offer? As I have said, so far I have done this alone - my husbands quite impressed, but now I feel I need some help. What should I advise him to do???? Any replies greatly appreciated.
Just looked at MCOL site and seen that the case will now go to the appropriate court for continuation. I believe the courts are no longer sending out Allocation Questionnaires and I did not send in any additional paperwork other than filling out the online form. I feel a bit lost. Need to wait to see the defence and offer letter from Abbey, and which court it is going to then I can at least send off the spreadsheet of charges to the Judge. Once again any replies greatly appreciated. Many thanks to DS and Robdblynd who advised me to start a new thread with this one.

ARTY2
