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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Abbey Bank

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 19th June 2007, 18:04   #1 (permalink)
ARTY2
Basic Account Customer
Default Brother vs Abbey

Hello, I am acting for my brother who has neither the time or the brains to get himself out of this situation. Briefly I added up all charges from Abbey for him which amounted to 6159.00 for four years (luckily he had all the statements) I did not bother to go back six years as with interest we were looking at 6892.91 and with fees over 7 Grand!
Well I wrote to the bank - all the standard letters with no reply, well one pretty standard reply saying they would look into it within a month, this was a few months back now. So I filled out money claim online, paid the 250 fee and I am now waiting for the 28 days to finish. On Friday my brother got a letter from Abbey saying they would pay back half the money but he would have to pay 750 from this to cover his overdraft. Does he accept this or do we carry on for the full amount? He really needs the full amount to pay off other loans he has taken out due to 4 years of their bank charges. (One month alone last year they charged him 750) which left him very little else! How will this offer affect his case against them? Will a judge take this as a fair offer? As I have said, so far I have done this alone - my husbands quite impressed, but now I feel I need some help. What should I advise him to do???? Any replies greatly appreciated.
Just looked at MCOL site and seen that the case will now go to the appropriate court for continuation. I believe the courts are no longer sending out Allocation Questionnaires and I did not send in any additional paperwork other than filling out the online form. I feel a bit lost. Need to wait to see the defence and offer letter from Abbey, and which court it is going to then I can at least send off the spreadsheet of charges to the Judge. Once again any replies greatly appreciated. Many thanks to DS and Robdblynd who advised me to start a new thread with this one.

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Old 19th June 2007, 19:40   #2 (permalink)
Robdblynd
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I am in: North Yorkshire, God's own county
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Default Re: Brother vs Abbey

Your brother is perfectly at liberty to accept this offer as PART SETTLEMENT of his claim but make it clear in the letter that it is part payment and that he will be pursuing the outstanding amount via the claim.
Rejecting Offers

Have a look in here and adapt one of the letters to suit your particular circumstances.

Don't let them get away with keeping half his money, unless he really wants to give them £3.5k of his money.

If he holds out and keeps his nerve he will get all of it back. It just takes a while, Abbey being as delaying as they are.
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