Abbey's 65% pre A/Q offer

[chorlton1]

FWIW

Spoke to Abbey yesterday having received standard defence with a covering letter offering 65% of my claim if I agree to settle "pre-AQ".

Abbey lady said:

This is now their standard letter - ALL claims reaching AQ stage will be made an automatic offer of 65%

This is because "Abbey have listened to the concerns of their customers who feel the court process takes too long and want to settle sooner" and "after the AQ our solicitors will be involved confirming the authenticity of your charges and this is often a prolonged process" and "we want to limit further expense for both of us"

I suggested if that was the case and Abbey really cared, why didnt they offer 65% at LBA stage and save everybody time and money, not least the courts - she refused to comment.

I asked if they would accept a higher settlement "pre AQ" and she said no - I will however ask again when I get the defence from the Court rather than from them.

Will let you know if they up the offer or if I have to cut down another tree for a wasted court bundle.

[jules1973]

Was the amount they offered, 65% of just your charges back or for the whole claim ie charges, interest & court costs?

[clarion48]

as you say chorlton, pretty standard from them now and if they cared that much, they would offer and settle long before it gets to the aq stage.

in my case, which seems rather different to most i read - they have had no contact with me since their defence was filed and have never made me any kind of offer......my hearing is the 28th, court bundle went in two days ago...nothing as yet!!

hope it goes well - hang on in there for all that they owe you!!

[chorlton1]

Originally Posted by jules1973

Was the amount they offered, 65% of just your charges back or for the whole claim ie charges, interest & court costs?

It was 65% of charges and MCOL costs - the interest was negligible (under a fiver) so I hadnt claimed for that, so am not sure how they would have calculated it if I had done.

[chorlton1]

Originally Posted by clarion48

as you say chorlton, pretty standard from them now and if they cared that much, they would offer and settle long before it gets to the aq stage.

in my case, which seems rather different to most i read - they have had no contact with me since their defence was filed and have never made me any kind of offer......my hearing is the 28th, court bundle went in two days ago...nothing as yet!!

hope it goes well - hang on in there for all that they owe you!!

Have you called them?